Employee Relations Assistant

Nakilat; Qatar; On-site; QAR 150,000 - 270,000; Full time

Job summary

Nakilat is seeking an experienced Employee Relations Specialist to contribute to the review and enhancement of ER policies and to provide day-to-day ER services in line with Nakilat policies. The role includes ERP enhancements and system improvements, ensuring accurate employee records and timely processing of HR changes.

The candidate will support payroll coordination, policy communication, and exit processes, while maintaining confidentiality of employee records and contributing to audits

Qualifications

• Bachelor-level HR knowledge is not required; diploma suffices.
• Knowledge of HR policies and procedures is essential.
• Experience with HR-ERP systems, preferably SAP, is required.

Responsibilities

• Maintain all employees’ information, records, and documents in the system with up-to-date data.
• Process changes related to employees’ status, remuneration, and organizational assignments promptly.
• Review and process employee relations requests per policies and procedures.
• Prepare memos, letters and employment agreements as needed.
• Coordinate with Health Insurance providers and payroll for related matters.
• Assist in communicating updated policies and regulations to Nakilat employees.
• Perform separation/demobilization activities including final settlements and exit interviews.

Skills

HR policies and procedures

Knowledge of HR-ERP systems

Education

Diploma in HR/Business Admin

Tools

SAP

Job description

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***PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES***

Reporting structure

Reports To:

Head of Employee Relations

None

Job Summary and Purpose

Contribute to the review, update and enhancements of ER policies and procedures of Nakilat. Perform day to day employee relations services, in accordance with the applicable policies and procedures.

Propose and participate in improvements related to ERP and other ER implemented system.

Accountabilities

Key Accountabilities:

Employee Relations:
1. Maintain all employees’ information, records, and documents in the system, while ensuring up to date and accurate data entry.
2. Process all changes related to employees’ status, remuneration, and organizational assignments in a timely manner.
3. Review, validate, and process requests raised related to employee relations services on time and as per the applicable policies and procedures.
4. Maintain and update employees’ files while ensuring their confidentiality.
5. Respond to employees' inquiries related to employee relations policies and procedures.
6. Prepare memos, letters and employment agreement as needed.
7. Assist in communicating and circulating new/updated policies, procedures, and regulations to Nakilat employees.
8. Assist in new employees’ mobilization by making necessary arrangements such as hotel booking, travel arrangements, temporary hotel booking.
9. Coordinate with the Finance Payroll team to conduct payroll activities, for monthly salaries, ad hoc allowances, and benefits for all employees
10. Attend internal and external audits, and prepare responses and actions as needed for audit reports.
11. Process purchase requisitions, service entries and vendor payments, related to Employee Relations activities.
12. Coordinate with employees and Health Insurance providers for matters related to employees’ entitlement, claims and applicable coverage.
13. Coordinate with Insurance Department and Group Life Insurance / Workmen Compensation vendors, to provide reports and information for establishing and/or renewal of agreements.
14. Generate several reports, such as KPI, trends, analytic, customized report, requested by HR Sections and/or Departments.
15. Propose enhancements on ER systems and coordinate with IT development team, on configuration and testing of solutions configured by IT.
16. Perform complete separation/demobilization activities for separated employees, including preparation of final settlement calculation and documents, attending exit interviews, travel arrangements, etc.

Generic Accountabilities:

Safety, Health, Environment, & Quality (SHEQ):
17. Adhere to all relevant SHEQ policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.

Policies, Systems, Processes & Procedures:
18. Follow all relevant departmental policies, processes, and procedures so that work is carried out in a controlled and consistent manner.

Others:
19. Carry out any other duties as directed by the immediate supervisor.

Qualifications, Experience and Job Skills

Qualifications:

• Diploma in Human Resources, Business Administration, or a related field.

Experience:

• 4-6 years of related experience in a similar position, preferably in a similar industry.

Job Specific Skills:

• Knowledge of HR-ERP systems, preferably SAP
• Knowledge of HR policies and procedures