E-Commerce Executive

Path2Success; Doha; On-site; QAR 60,000 - 120,000; Full time

Job summary

Path2Success in Doha is seeking an E-Commerce Executive to drive online sales and optimize product content across platforms. You will upload and modify product listings, manage promotions, and coordinate with DMs & GMs to negotiate contracts with key e-commerce partners.

You will focus on improving content quality, availability, ratings and reviews, and search performance across PC and mobile channels, working with retailers and pure players to achieve agreed KPIs and monthly targets.

Qualifications

• Experience in ecommerce operations and online content management.
• Ability to manage product listings, pricing, and origin details.
• Negotiation of contracts with key e-commerce partners.

Responsibilities

• Manage and execute product listings with e-retailers and ensure up-to-date content.
• Ensure SKU availability across e-commerce platforms per principals guidelines.
• Negotiate contracts with key accounts for online channels.
• Coordinate with partners to implement success stories in the Qatar market.
• Agree yearly KPIs and promotions calendars with partners.
• Analyze channel performance and report gaps and growth monthly.
• Collaborate with internal teams to ensure stock and delivery alignment.
• Address order accuracy and service levels for digital commerce customers.
• Coordinate returns discussions and communicate gaps to Sales.
• Drive e-commerce bundles and maintain 1-month cost coverage.
• Coordinate credit limits for e-commerce customers on a case-by-case basis.
• Support activation across channels and assist with account openings.

Skills

E-commerce operations

Listing management

Contract negotiation

KPIs & analytics

Cross-functional coordination

Tools

CMS platforms

Job description

OBJECTIVE/ PURPOSE OF THE JOB:

E-Commerce Executive will be responsible for e-Commerce efforts including uploading and modifying products, implementing promotions and marketing content, conversion rate and performance improvement initiatives, and functionality optimization, negotiating and implementing contracts on ecommerce with key customers with the support of the DMs & the GMs

This role also ensure strong CARS (Content, Availability, Ratings & Reviews, and Search) implementation that will drive the superior shopping experience in both PC/Mobile with both pure players & retailers with online platform.

KEY RESPONSIBILITIES

• Manage and execute listing of products with e-Retailers and maintain pages to have correct and up-to-date contents including items packaging, pricing and origin.
• Ensure availability of all required SKUs on all e-trailers platforms, as per principals MSL.
• Negotiates contracts driven by principals with Key account on e-commerce with the support of the DMs & GMs
• Coordinate with partners the implementation of success stories to Qatar market.
• Agree with Partners on the e-channel yearly KPIs and calendars of Promotions.
• Analyze and report monthly (internally and to principals)channel improvement in terms of listing gaps and sales growth/performance
• Coordinate and collaborate with the Divisional Management, Demand and Supply Managers, Trade Marketing, and WH Team to create bridge between sales, supply & delivery and ensure all customer requests and stock requirements are fulfilled
• Constructively challenge internal orders to achieve satisfactory service for high priority Digital Commerce customers. E.g. push internally to process each order with full quantity and highlight any missed quantities to ABA Customers.
• Coordinate with the Partners about the returns before accepting any spot execution gaps vs agreements in the e-Retailers and communicate these to the Sales team
• Coordinate with each Division of the FMCG Stream in order to get ECom bundles embellished on priority and to maintain 1 month coverage of cost.
• Align with the Divisional Stakeholders to increase all the e-Commerce (Talabat, Snoonu, Instashop, etc) customers credit limit on a case to case basi s
• Ensure categories and brands ranking in customer and key events
• Work closely with the customers and internal teams for monthly master business activities plan and ensure perfect execution
• Drive categories growth sales target and market share in e-commerce channel
• Ensure the implementation of all the agreed upon activation online.
• Coordinate with customers for account opening formalities and T&C's for business