Domain Infrastructure Lead

QNB Group; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

QNB Group in Doha seeks a Senior Manager for Domain Support to manage assignments and resources across Microsoft Infra, Security, Citrix and Cloud domains. The role involves shadowing the Senior Manager, overseeing IT operations, and ensuring smooth support for QNB systems.

You will drive KPI implementation, maintain system profiles, and deliver reliable application support while collaborating with internal teams and auditors.

Qualifications

• Bachelor's Degree in Computer Engineering.
• Minimum 6 years of experience in Technical Support Services.
• Specialized experience in systems technical design, implementation and maintenance across multiple platforms.

Responsibilities

• Ensure that all areas of the bank are supported with proper computer systems in accordance with IT standards.
• Implement KPIs and best practices.
• Update system profiles periodically with enhancements and upgrades.
• Promote cost consciousness, efficiency and productivity.
• Provide application support including user guidance and troubleshooting.

Education

Bachelor's Degree in Computer Engineering

Tools

Active Directory

Exchange

SCOM

Windows Server

Ivanti Patch Management

Trellix Endpoint Defense

DLP

FIM

Citrix XenApp

Citrix VDI

Remote Access Services

Microsoft Azure

Google Cloud

Move-IT (SFTP)

Job description

QNB Group in Doha seeks a Senior Manager for Domain Support to manage assignments and resources across Microsoft Infra, Security, Citrix and Cloud domains. The role involves shadowing the Senior Manager, overseeing IT operations, and ensuring smooth support for QNB systems.

You will drive KPI implementation, maintain system profiles, and deliver reliable application support while collaborating with internal teams and auditors.