Department Manager - ZARA

Azadea Group; Qatar; On-site; QAR 90,000 - 130,000; Full time

Job summary

AZADEA Group operates a ZARA department in Qatar and seeks a Department Manager to supervise daily floor activities, maintain high visual merchandising standards, ensure product availability, and drive sales while upholding brand image.

The role requires leadership of department staff, weekly team meetings, and ongoing training to maintain high performance. Five to seven years in retail and two years in a managerial role are preferred; fluent English and MS Office proficiency are required.

Qualifications

• Five to seven years of experience in Retail or a similar role.
• Two years of experience in a managerial role.

Responsibilities

• Greet customers and ensure staff provide timely, quality service.
• Ensure proper implementation of company policies to enhance operational effectiveness.
• Control merchandising to optimize sales while aligning with brand image.
• Monitor stock levels, maintain inventories, and reorder merchandise as needed.
• Manage department staff by setting goals, overseeing performance, and developing employees.
• Conduct daily department meetings for clear communication of activities and objectives.
• Provide on-the-job training and instructions to foster development and maintain standards.
• Plan and prepare weekly team schedules for approval.
• Implement up-selling and cross-selling strategies to maximize sales.

Skills

Fluent English

Staff leadership

Visual merchandising

Education

Bachelor's degree

Tools

MS Office

Job description

Job Description - Department Manager - ZARA (DEP000048)

Job Number:

Department Manager - ZARA (DEP000048)

Description

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Department Manager supervises departmental floor activities to ensure efficient operations and compliance with the company's customer service standards. He/she is tasked with maintaining elevated standards of visual merchandising and store presentation, ensuring constant product availability, and achieving measurable results.

RESPONSIBILITIES

• Greet customers and ensure that shop staff provide timely and quality service in accordance with established standards.
• Ensure the proper implementation of company policies and procedures to enhance operational effectiveness.
• Control the merchandising of products to optimize sales while maintaining alignment with brand image and standards.
• Monitor stock levels continuously, maintain inventories, and reorder merchandise as necessary to ensure adequate stocks and maximum availability of range and sizes at all times.
• Manage department staff by establishing goals and objectives, overseeing performance management, and developing and motivating employees to achieve high levels of performance.
• Conduct daily department meetings to ensure clear understanding and effective communication of activities, objectives, and events.
• Provide on-the-job training, demonstrations, and instructions for existing employees to foster their development and maintain high standards of performance.
• Specific to Multimedia: Plan and prepare the team schedule on a weekly basis, submitting it to the hierarchy for approval.
• Specific to Multimedia: Implement up-selling and cross-selling strategies within the team to maximize sales volume and achieve set targets.
• Specific to Multimedia: Conduct bi-annual performance appraisals for department staff.

Qualifications

LANGUAGE & TECHNICAL SKILLS

• Fluency in English.

Technical Skills

• Proficiency in MS Office.

Specific Skills

• Strong knowledge and understanding of shop operating procedures.

EDUCATION

Bachelor's degree in a related field.

EXPERIENCE

General Experience

Five to seven years of experience in Retail, or a similar role.

Managerial Experience

Two years of experience in a managerial role.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.