Data-Driven MIS Analyst – Aftersales, Qatar

Robinson & Co (Singapore) Pte Ltd; Doha; On-site; QAR 120,000 - 180,000; Full time

Job summary

Al-Futtaim Automotive in Qatar seeks a highly analytical MIS Executive to join the Aftersales team. You will prepare, analyze, and present monthly MIS reports, drive data accuracy, and support strategic decision-making across operations and automotive principals.

You will develop dashboards and presentations using Excel and reporting tools, collaborate with Call Centre and IT to resolve SAP issues, and help implement process improvements and CAPEX submissions while ensuring timely reporting and

Qualifications

• Bachelor's degree in Business Administration, Finance, Information Systems, Statistics, or a related field.
• 5 to 8 years of experience in MIS, business reporting, business analysis, or similar analytical roles.
• Strong analytical and problem-solving abilities.
• Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, formulas, data analysis, and reporting.
• Experience in developing dashboards, MIS reports, and management presentations.
• Experience working with SAP or similar ERP systems is desirable.

Responsibilities

• Prepare, analyze, and present monthly MIS reports to support business and operational decision-making.
• Monitor business performance, identify trends, and provide actionable insights to improve profitability and efficiency.
• Generate and submit periodic reports to automotive principals (Honda and GAC) within agreed timelines.
• Develop dashboards, reports, and presentations using Excel and other reporting tools.
• Collaborate with the Call Centre team to generate customer engagement and performance reports.
• Manage the creation, activation, and administration of service contracts and extended warranties.
• Support Aftersales teams by resolving system and SAP-related issues in collaboration with IT.
• Participate in process improvement and system enhancement initiatives.
• Prepare and monitor CAPEX requests and internal approval submissions.
• Generate monthly overtime and incentive statements with a high level of accuracy.
• Maintain records, approvals, contracts, and provide administrative support to ensure smooth departmental operations.
• Ensure all reporting activities meet compliance, quality, and deadline requirements.

Job description

Al-Futtaim Automotive in Qatar seeks a highly analytical MIS Executive to join the Aftersales team. You will prepare, analyze, and present monthly MIS reports, drive data accuracy, and support strategic decision-making across operations and automotive principals.

You will develop dashboards and presentations using Excel and reporting tools, collaborate with Call Centre and IT to resolve SAP issues, and help implement process improvements and CAPEX submissions while ensuring timely reporting and