Aftersales MIS Analyst - Data-Driven Insights

Al-Futtaim; Doha; On-site; QAR 120,000 - 240,000; Full time

Job summary

Al-Futtaim Automotive is seeking a highly analytical MIS Executive to join the Aftersales team in Qatar. The role focuses on preparing, analyzing, and presenting business performance reports to support strategic decisions across Aftersales operations.

You will drive data accuracy, reporting excellence, and system support, while coordinating with automotive principals and internal stakeholders. The position requires strong Excel, SAP experience, and the ability to turn data into actionable

Qualifications

• Strong analytical and problem-solving abilities.
• Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, formulas, data analysis, and reporting.
• Experience in developing dashboards, MIS reports, and management presentations.
• Strong attention to detail with a high level of accuracy.
• Ability to interpret data and translate findings into meaningful business insights.
• Good understanding of business processes, KPIs, and performance measurement.
• Excellent organizational and time management skills.
• Strong stakeholder management and communication skills.
• Experience working with ERP systems such as SAP is highly desirable.
• Ability to manage multiple priorities and meet tight deadlines.

Responsibilities

• Prepare, analyze, and present monthly MIS reports to support business and operational decision-making.
• Monitor business performance, identify trends, and provide actionable insights to improve profitability and operational efficiency.
• Generate and submit periodic reports to automotive principals (Honda and GAC) within agreed timelines.
• Develop dashboards, reports, and presentations using Excel and other reporting tools.
• Collaborate with the Call Centre team to generate customer engagement and performance reports.
• Manage the creation, activation, and administration of service contracts and extended warranties.
• Support Aftersales teams by resolving system and SAP-related issues in collaboration with IT.
• Participate in process improvement and system enhancement initiatives.
• Prepare and monitor CAPEX requests and internal approval submissions.
• Generate monthly overtime and incentive statements with a high level of accuracy.
• Maintain records, approvals, contracts, and provide administrative support to ensure smooth departmental operations.
• Ensure all reporting activities meet compliance, quality, and deadline requirements.

Skills

Excel advanced

Pivot Tables

VLOOKUP/XLOOKUP

Data analysis

Dashboard development

MIS reports

Management presentations

Attention to detail

Stakeholder mgmt

Communication skills

Education

Bachelor's degree in Business Administration, Finance, Information Systems, Statistics

Tools

SAP

PowerPoint

Job description

Al-Futtaim Automotive is seeking a highly analytical MIS Executive to join the Aftersales team in Qatar. The role focuses on preparing, analyzing, and presenting business performance reports to support strategic decisions across Aftersales operations.

You will drive data accuracy, reporting excellence, and system support, while coordinating with automotive principals and internal stakeholders. The position requires strong Excel, SAP experience, and the ability to turn data into actionable