Customer Experience & Lead-Gen Specialist

Employment; Doha; On-site; QAR 60,000 - 95,000; Full time

Job summary

Tesla is seeking a Sales Customer Experience Specialist to engage customers at stores and events, build a lead pipeline, and guide prospects through a seamless sales journey. You will collaborate with the sales team to present vehicles, solar panels, and energy storage solutions while delivering outstanding customer experiences.

Flexibility to work weekends and evenings is required as you help drive conversions and contribute to Tesla's mission of accelerating the world’s transition to

Qualifications

• Excellent interpersonal skills and ability to build rapport.

Responsibilities

• Engage with customers to identify leads and build a pipeline through active interaction and data capture.
• Provide exceptional customer service by understanding needs, answering questions, addressing objections, and selling test drive experiences.
• Execute lead capture strategies during events to maximize engagement and conversions.
• Manage and organize captured lead data, updating CRM records accurately.
• Present Tesla vehicles and value propositions to drive conversions.
• Collaborate with sales and other departments to improve lead capture and sales processes.
• Maintain a positive and professional attitude reflecting Tesla's values.

Skills

Interpersonal skills

Product knowledge

Communication

Customer experience

Organizational skills

Weekend/evening flexibility

Mission passion

Tools

CRM systems

Job description

Tesla is seeking a Sales Customer Experience Specialist to engage customers at stores and events, build a lead pipeline, and guide prospects through a seamless sales journey. You will collaborate with the sales team to present vehicles, solar panels, and energy storage solutions while delivering outstanding customer experiences.

Flexibility to work weekends and evenings is required as you help drive conversions and contribute to Tesla's mission of accelerating the world’s transition to