Customer Experience Associate – Banking & Solutions

QNB Group; Doha; On-site; QAR 48,000 - 60,000; Full time

Job summary

QNB Group is looking for a dedicated customer service representative to provide quality service and assist customers with bank products in Doha, Qatar. The role involves marketing the bank's services, resolving customer queries, and maintaining strong relationships with clients.

Ideal candidates should hold at least a College Diploma or a relevant Bachelor's Degree. No prior experience is required, making this an excellent opportunity for entry-level applicants.

Qualifications

• Proactive in marketing the Group’s products for increased sales.
• Ability to enhance the Group’s image through customer service.
• Effective communication and relationship-building with customers.

Responsibilities

• Provide quality service to customers and resolve queries.
• Cross-sell products and maintain customer relationships.
• Support compliance with internal service quality standards.

Skills

Customer service skills

Marketing skills

Communication skills

Education

College Diploma

Bachelors Degree (Relevant Major)

Job description

QNB Group is looking for a dedicated customer service representative to provide quality service and assist customers with bank products in Doha, Qatar. The role involves marketing the bank's services, resolving customer queries, and maintaining strong relationships with clients.

Ideal candidates should hold at least a College Diploma or a relevant Bachelor's Degree. No prior experience is required, making this an excellent opportunity for entry-level applicants.