Cruise Line Operations Leader: Safety, Service & Efficiency

VirtualWorks Hub; Doha; On-site; QAR 49,000 - 73,000; Full time

Job summary

VirtualWorks Hub in Doha is seeking a Cruise Line Operations Manager to oversee and coordinate all aspects of cruise line operations, manage staff, and ensure safety and customer satisfaction.

The role requires a Bachelor's degree in hospitality or business, 5+ years of cruise line operations experience, strong leadership, and excellent communication. You will work across departments to maintain budgets and drive efficiency in a dynamic maritime environment.

Qualifications

• Minimum of 5 years experience in cruise line operations management.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Knowledge of safety regulations in cruise line industry.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Manage and coordinate all aspects of the cruise line operations
• Oversee staff and ensure proper training and development
• Monitor safety procedures and ensure compliance with regulations
• Maintain budget and financial records for the department
• Liaise with various departments to ensure smooth operations
• Implement policies and procedures to improve efficiency and customer satisfaction
• Address any issues or concerns raised by customers or staff in a timely manner
• Stay updated on industry trends and developments to ensure competitiveness

Skills

Leadership

Communication

Customer satisfaction

Regulatory compliance

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Job description

VirtualWorks Hub in Doha is seeking a Cruise Line Operations Manager to oversee and coordinate all aspects of cruise line operations, manage staff, and ensure safety and customer satisfaction.

The role requires a Bachelor's degree in hospitality or business, 5+ years of cruise line operations experience, strong leadership, and excellent communication. You will work across departments to maintain budgets and drive efficiency in a dynamic maritime environment.