CRM Admin - Remote

YO AI Labs; Doha; Remote; QAR 328,000 - 437,000; Full time

Job summary

YO AI Labs is seeking a Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to work remotely as a contractor, supporting CRM and revenue systems. You will audit CRM and integrated platforms, resolve data inconsistencies, and document complex SaaS scenarios to improve operational workflows.

The role requires 4–6 years of hands-on CRM experience and strong knowledge of Salesforce, HubSpot, or similar platforms, with SQL and API experience to reconcile data across systems.

Qualifications

• 4–6 years of hands-on CRM experience (Salesforce, HubSpot, or similar).
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Proficient with SQL, APIs, and data reconciliation.

Responsibilities

• Audit CRM and revenue systems for inconsistencies, outdated policies, duplicates, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess CRM changes' impact on billing, CPQ, ticketing, and other tools.
• Provide insights on CRM optimization, system design, and governance.

Skills

Salesforce

HubSpot

MS Dynamics 365

SQL

APIs

Job description

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.