Consultant – Fragrances Chalhoub Group Retail 25 Oct · 17:13

AimGulf; Doha; On-site; QAR 45,000 - 73,000; Full time

Benefits offered by this job

Health care

Employee discounts

Remote work policy

Flexible working policies

Job summary

Chalhoub Group in Lusail, Qatar, seeks a Consultant – Fragrances to elevate guest experiences and drive luxury fragrance standards in-store.

Advise on product ranges, demonstrate brands, and create personalized scent journeys for discerning clients while contributing to sales targets in a premium retail environment.

Qualifications

• Proven expertise in fragrance, with a strong understanding of fragrance families, ingredients, layering, and client consultation.
• Experience in luxury retail and excellence in customer service.
• Ability to communicate effectively in English and engage with high-end clients.

Responsibilities

• Build and maintain guest experience standards in order to build strong loyalty.
• Address customers’ queries about products, prices, availability, product uses, and services.
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales, while achieving line and sales targets, using makeup knowledge.
• Sell-out target tracking at store level.
• Participate in achieving incentives.
• Track post-launch sales at store level.
• Ensure merchandising levels in the store are met as per the brand guidelines.
• Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times.
• Report stock shortages using the stock order form.
• Ensure stock receipt as per set procedures.

Skills

Luxury retail standards

Fragrance storytelling

Fluent English

Job description

Chalhoub Group is seeking a Consultant – Fragrances to join their team in Lusail, Qatar. The role focuses on creating memorable experiences for consumers and driving luxury retail standards within the fragrance category.

Key Responsibilities

• Build and maintain guest experience standards in order to build strong loyalty.
• Address customers’ queries about products, prices, availability, product uses, and services.
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales, while achieving line and sales targets, using make up knowledge.
• Sell-out target tracking at store level.
• Participate in achieving incentives.
• Track post-launch sales at store level.
• Ensure merchandising levels in the store are met as per the brand guidelines.
• Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times.
• Report stock shortages using the stock order form.
• Ensure stock receipt as per set procedures.

Experience Required

Proven expertise in fragrance, with a strong understanding of fragrance families, ingredients, layering, and client consultation.

Skills Required

• Strong knowledge of luxury retail standards and premium customer service
• Passion for fragrance, storytelling, and creating personalized scent journeys for clients
• Fluent English communication skills (spoken)

Employment / Job Type

Full Time

Benefits

Competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Nationality

Any Nationality

About the Company

Chalhoub Group is a leading partner and creator of luxury experiences across the Middle East, with a portfolio of eight owned brands and over 300 international ones. Its retail names include Level Shoes, Faces, Tanagra and Ghawali, alongside distribution partnerships with houses such as Fendi, Versace, Swarovski and Sephora.

Company Industry

Retail & Distribution

Department / Functional Area

Retail & Distribution