Compliance Monitoring Specialist

Qatar Airways Group; Doha; Sur place; QAR 180 000 - 240 000; Plein temps

Résumé du poste

Qatar Airways Group is seeking an experienced Compliance Auditor to ensure Aerodrome Standards are applied across DIA and HIA. You will coordinate audits, develop monitoring systems, and lead corrective actions to align with QCAR regulations and ICAO standards.

The role requires a Bachelor’s degree with 4+ years of related experience, plus ICAO/ACI training in SMS, Annex 14, and Apron Management. Strong documentation, writing, and MS Office skills are essential.

Qualifications

• Bachelor’s Degree or Equivalent with minimum 4 years of job‑related experience.
• Must have attended training on Safety Management System Implementation (ICAO/ACI).
• Must have attended training on ICAO Annex 14.
• Must have attended training on Apron Management (ICAO/ACI).
• Experience in aerodrome certification and airside operations.
• Proven ability to write manuals, SOPs and technical documents.
• Strong translate complex policies into clear procedures.
• Excellent MS Office skills and report writing.

Responsabilités

• Update and review the department’s Compliance Monitoring programs.
• Coordinate with third party contractors and airport stakeholders on Compliance Monitoring.
• Lead MATAR compliance audits and inspections for safe operations.
• Deliver audit reports and track corrective action plans.
• Develop and implement Aerodrome Compliance Monitoring System per QCAR.
• Coordinate aerodrome continuous oversight inspections for certification renewals.
• Ensure aerodrome manuals and SOPs meet standards (DIA, HIA).
• Promote Safety Management System and Airport Safety initiatives.
• Provide change management assessments during organizational changes.
• Guide stakeholders on Operational Licensing and compliance with Civil Aviation.

Connaissances

Technical writing

Audit program management

Airside operations

Policy translation

Verbal and written communication

Formation

Bachelor’s Degree or Equivalent

Outils

MS Office

CDMS

Description du poste

To ensure that the procedures applied within both Aerodromes – Hamad and Doha International Airports remain compliant with Aerodrome Licensing requirements of Qatar Civil Aviation Regulations on Aerodromes. Will work covering the activity required by QCAA for the Aerodrome standards, ensuring that regulatory certification Specifications are met by MATAR organization and by other stakeholders involved in aerodrome operation guaranteeing compliance of aerodrome standards as per of QCAA requirements. The main purpose of the role is to ensure the Aerodrome Standards are applied by MATAR and other stakeholder's airside & flight procedures correspond to the QCAA requirement, including safety audits, inspections, and work orders in accordance with the airport directives, and relevant industry legislation as well as Aerodrome Certifications processes.

Key responsibilities

Responsible for updating and constant reviewing of the department’s operational programs relating to Compliance Monitoring and the associated requirements.

Contact and liaise with Aerodrome Departments third party contractors and Airport Stakeholders, on matters relating to the Compliance Monitoring requirements.

Establishing, conducting and leading MATAR Compliance Audits and inspection to ensure safer operations and maintain the aerodrome compliant with national and international regulations.

Coordination and communication with stakeholders for MATAR compliance audits, deliver audit reports, review and communicate the acceptance of corrective action plans and monitor their implementations.

Implementing Aerodrome Compliance Monitoring System by applying specified procedures such as preparing audit programe, audit plan, pre-audit plan, perform actual audit and respective post audit activities for internal, external and third‑party contractors audit, which are originating from Civil Aviation Regulations – QCAR.

Prepare, coordinate and follow‑up on aerodrome continuous oversight inspections performed by QCAA Aerodrome standards directorate for renew aerodrome certification.

Develop the Compliance monitoring basis, by ensuring that all the required procedures and processes are properly documented in aerodrome manual for both aerodromes – DIA and HIA, and the respected standards operating procedures, following QCAR regulations and internal MATAR procedures in reference to the compliance functions.

Contribute to conduct of any training and promotion activity such as Safety Management System Training (SMS) and Airport Safety week Campaign.

Provide change management assessments connected with the changes within organization of airport stakeholders and third‑party contractors, by leading roundtable and brainstorming sessions on areas related to compliance to ensure the change process is smooth and without creating any additional hazards.

Guiding airport stakeholders with all matters relating to Operational Licensing and Compliance of activities performed by them to ensure that their operations are in accordance with Civil Aviation requirements.

Manage the documents control processes for internal and external audits, by assigning proper name convention and reference number (with all attributes – departments, sections, type of document, etc) and ensure the required information are up to date.

Review and analyze the voluntary reports (concerning non‑compliance with processes and procedures) and identify potential areas, where targeted (non‑scheduled) audits are required within concerned areas of operations. Take appropriate actions and monitoring implementations of identified measures.

Qualification

About you:

Bachelor’s Degree or Equivalent with minimum 4 years of job‑related experience

Must have attended training course on “Safety Management System Implementation” from ICAO / ACI.

Must have attended training course on ICAO Annex 14.

Must have attended training course on “Apron Management” from ICAO / ACI.

Previous hands‑on experience in aerodrome certification process.

Previous experience in airside operations.

Professional experience in technical writing.

Experience in preparing/developing documents, manuals, and Standard Operating Procedures.

Ability to accurately translate complex policies into concise and comprehensive procedures.

Ability to maintain concentration and attention to detail, conduct and analyse audit reports, and provide feedback and recommendations.

Strong understanding of aerodrome licensing and renewal of aerodrome license.

Sound understanding of ICAO Annex 14, related ICAO Documents, and QCARs.

Ability to carry out airfield audits.

Excellent verbal and written communication skills.

Excellent proficiency in using MS Office applications.

Preferred

Advanced Project Management training.

Proficiency in using CDMS.

Attended training course on “Aerodrome Audit and Compliance” from a recognized training institute (e.g., ICAO / ACI) is a plus.