Cluster General Manager

The Hospitality Tribune; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Accor in Doha seeks a dynamic General Manager to lead Ibis & Adagio Doha – Qatar, driving guest experiences and profitability across rooms, F&B, sales, marketing and finance.

You will develop strategic plans, inspire diverse teams, manage budgeting and KPIs, ensure regulatory compliance, and build strong community partnerships while maintaining brand standards and service excellence.

Qualifications

• Proven GM experience in hospitality or related field.
• Strong track record in strategic planning and project leadership.
• Excellent leadership and team development skills.
• Excellent communication with diverse stakeholders.
• Commercial acumen and financial management expertise.

Responsibilities

• Develop and implement strategic plans to achieve business goals.
• Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation.
• Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance.
• Ensure the highest standards of guest service and satisfaction are consistently met.
• Manage financial performance, including budgeting, forecasting, and cost control measures.
• Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners.
• Drive revenue growth through innovative marketing strategies and business development initiatives.
• Ensure compliance with local regulations, brand standards, and company policies.
• Implement and monitor quality assurance programs to maintain service excellence.
• Stay abreast of industry trends and competitor activities to maintain a competitive edge.
• Coordinate operations across multiple properties to ensure consistency in service delivery and brand standards.
• Develop and execute comprehensive staff training and development programs to enhance team capabilities and career progression.
• Establish and monitor key performance indicators (KPIs) and operational metrics to drive accountability and continuous improvement.
• Lead crisis management and problem-resolution initiatives to address operational challenges and maintain business continuity.

Skills

General Manager experience

Strategic planning

Leadership

Communication

Financial management

Revenue management

Job description

Company Description

“Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are seeking a dynamic and visionary General Manager to lead our hotels operations at Ibis & Adagio Doha – Qatar. As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability.

• Develop and implement strategic plans to achieve business goals and enhance overall performance
• Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation
• Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance
• Ensure the highest standards of guest service and satisfaction are consistently met
• Manage financial performance, including budgeting, forecasting, and cost control measures
• Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners
• Drive revenue growth through innovative marketing strategies and business development initiatives
• Ensure compliance with local regulations, brand standards, and company policies
• Implement and monitor quality assurance programs to maintain service excellence
• Stay abreast of industry trends and competitor activities to maintain a competitive edge
• Coordinate operations across multiple properties to ensure consistency in service delivery and brand standards
• Develop and execute comprehensive staff training and development programs to enhance team capabilities and career progression
• Establish and monitor key performance indicators (KPIs) and operational metrics to drive accountability and continuous improvement
• Lead crisis management and problem-resolution initiatives to address operational challenges and maintain business continuity

Qualifications

• Proven experience as a General Manager in the hospitality industry or a related field
• Strong track record in strategic planning and project leadership
• Exceptional leadership skills with the ability to motivate and develop high-performing teams
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders
• Demonstrated commercial acumen and financial management expertise
• In-depth knowledge of hotel operations, including rooms division, food and beverage, and MICE
• Proficiency in revenue management and performance optimization techniques
• Strong problem-solving skills and ability to make decisions in fast-paced environments
• Familiarity with local regulations and business practices in the region
• Innovative mindset with a focus on continuous improvement and guest satisfaction
• Ability to represent the brand professionally and build strong community relationships
• Flexibility to work extended hours and handle high-pressure situations

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

Offre executive hospitality à vérifier avant publication.

Accor