Cafe Operations Manager - Growth & Guest Experience

Keka Technologies Private Limited; Lusail; On-site; QAR 60,000 - 90,000; Full time

Job summary

Keka Technologies Private Limited in Qatar is seeking an experienced Cafe Manager to oversee daily cafe operations, lead a team, manage inventory, and deliver exceptional guest experiences in a fast-paced setting. You will drive sales, optimize profitability, and ensure service excellence across all shifts.

The ideal candidate has 5-8 years of cafe or hospitality experience, strong leadership and communication skills, solid knowledge of food safety regulations, and a proven ability to train

Qualifications

• 5-8 years of experience in cafe or hospitality industry.
• Proven track record of managing a team and driving business growth.
• Strong communication and leadership skills.
• Knowledge of food safety and sanitation regulations.
• Ability to work in a fast-paced environment and make sound decisions under pressure.

Responsibilities

• Manage day-to-day operations of the cafe, including staff supervision, inventory management, and customer service.
• Develop and implement strategies to increase sales and profitability.
• Ensure compliance with health and safety regulations.
• Train and mentor staff to deliver high-quality service and maintain a positive work environment.
• Handle customer inquiries and resolve any issues in a timely and professional manner.

Skills

Staff Management

Decision Making

Sales Strategy

Communication Skills

Customer Service

Conflict Resolution

Training and Development

Inventory Control

Financial Management

Health and Safety Compliance

Job description

Keka Technologies Private Limited in Qatar is seeking an experienced Cafe Manager to oversee daily cafe operations, lead a team, manage inventory, and deliver exceptional guest experiences in a fast-paced setting. You will drive sales, optimize profitability, and ensure service excellence across all shifts.

The ideal candidate has 5-8 years of cafe or hospitality experience, strong leadership and communication skills, solid knowledge of food safety regulations, and a proven ability to train