C&E Sales Executive

IHG Hotels & Resorts; Doha; On-site; QAR 120,000 - 180,000; Full time

Job summary

IHG Hotels & Resorts in Doha is seeking a Conference & Events Sales Executive to drive the hotel's meetings, conferences, and events revenue. You will manage enquiries, develop client relationships, present proposals, and hand over to events teams, ensuring a seamless client journey.

The role requires strong commercial awareness, attention to detail, and a passion for delivering luxurious events. Previous hotel sales experience is preferred.

Qualifications

• Previous experience in Conference & Events sales or related hospitality commercial role.
• Strong commercial awareness and ability to maximize revenue.
• Confident in client meetings, site inspections, and commercial discussions.

Responsibilities

• Handle conference & events enquiries promptly and professionally.
• Qualify enquiries by client needs, objectives, dates and budget.
• Prepare tailored proposals, quotations and packages.
• Convert enquiries into confirmed business and maintain records.
• Develop and maintain relationships with corporate accounts and agencies.

Job description

About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

Your Day to Day

As a C&E Sales Executive, you will support the commercial success of the hotel's Conference & Events business by managing event enquiries, developing client relationships, converting opportunities, and maximizing revenue across meetings, conferences, social events, weddings, and other functions. You will act as a key point of contact for clients throughout the sales process, from the initial enquiry and proposal through to confirmation and handover to the Events and Operations teams. The role requires a strong combination of commercial awareness, attention to detail, relationship-building skills, and a genuine passion for delivering exceptional events.

Key Responsibilities Include:

• Handle and respond to incoming Conference & Events enquiries in a timely, professional, and engaging manner.
• Qualify enquiries by understanding the client's requirements, event objectives, expected attendance, preferred dates, budget, and other relevant details.
• Prepare and present tailored proposals, quotations, packages, and event solutions in line with the hotel's commercial strategy.
• Follow up proactively on enquiries and proposals to maximize conversion opportunities.
• Conduct property and event space site inspections for prospective clients and event organizers.
• Present the hotel's meeting rooms, event venues, facilities, catering options, and other relevant services confidently and effectively.
• Negotiate rates and commercial terms within approved guidelines to secure business while protecting the hotel's revenue objectives.
• Convert qualified enquiries into confirmed business and ensure accurate documentation of all event details.
• Develop and maintain relationships with existing corporate accounts, event organizers, agencies, wedding planners, associations, and other relevant partners.
• Identify opportunities for repeat business, additional events, referrals, and account development.
• Support proactive sales activities, including client visits, sales calls, networking events, trade shows, and industry activities.
• Identify potential business opportunities within the local corporate, social, government, association, and events markets.
• Maintain regular communication with key accounts and ensure a strong understanding of their business and event requirements.
• Support the development of long-term client relationships that generate recurring Conference & Events business.
• Ensure all confirmed events are accurately captured and documented within the hotel's systems.
• Prepare complete and accurate event documentation, including proposals, contracts, function details, and client requirements.
• Conduct an effective handover of confirmed business to the Conference & Events and Operations teams.
• Ensure all relevant commercial commitments, client preferences, special requests, and contractual requirements are clearly communicated.
• Follow up with clients after events to obtain feedback, strengthen relationships, and identify future business opportunities.
• Support the team in resolving any commercial or client-related matters arising before, during, or after an event.
• Support the achievement of Conference & Events revenue, occupancy, and conversion targets.
• Monitor the sales pipeline and ensure opportunities are actively followed up and progressed.
• Maximize revenue through appropriate upselling and cross-selling of meeting spaces, accommodation, food and beverage, and other hotel services.
• Maintain awareness of demand patterns, market conditions, competitor activity, and relevant pricing trends.
• Provide feedback to the Sales and Revenue teams regarding market opportunities, lost business, competitor activity, and client expectations.
• Ensure all commercial activity is conducted within the hotel's approved pricing, contracting, and credit policies.
• Work closely with Conference & Events, Banqueting, Culinary, Front Office, Reservations, Revenue Management, Finance, and other departments to ensure a seamless client journey.
• Maintain clear and timely communication with operational teams regarding confirmed events and client requirements.
• Participate in event planning and internal meetings where required to ensure alignment between the client's expectations and operational delivery.
• Support the team in delivering a consistent luxury experience from the initial sales interaction through to event completion.
• Maintain accurate and up-to-date records of enquiries, accounts, opportunities, proposals, and confirmed events.
• Monitor the status of enquiries and ensure appropriate follow-up is completed within agreed timelines.
• Prepare regular sales activity and pipeline reports as required.
• Maintain accurate client and account information within the hotel's CRM and relevant systems.
• Ensure all proposals, quotations, contracts, and correspondence are professionally prepared and accurately reflect agreed commercial terms.

What We Are Looking For

• Previous experience in Conference & Events Sales, hotel sales, catering sales, event management, or a related hospitality commercial role.
• Previous experience within a luxury hotel or five-star hospitality environment would be an advantage.
• Strong understanding of the local corporate and events market is preferred.
• Strong commercial awareness and the ability to identify opportunities to maximize revenue.
• Confident in conducting client meetings, site inspections, presentations, and commercial discussions.
• Customer-focused with a genuine passion for creating memorable event experiences.

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.