Bell Attendant

Four Seasons Hotel; Doha; On-site; QAR 42,000 - 65,000; Full time

Job summary

Four Seasons Hotel Doha invites energetic hospitality professionals to join our guest services team. You will greet guests warmly, assist with luggage, escort guests to rooms, and explain hotel facilities and services.

You will also keep lobby areas clean, coordinate with Front Desk and Concierge for seamless experiences, and respond promptly to inquiries while maintaining confidentiality. Fluency in English is required; Arabic is advantageous.

Qualifications

• 1–3 years of experience in related field.
• Driver's license preferred.
• Excellent command in English.
• Arabic is an advantage.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Assist guests with luggage transportation to and from guest rooms.
• Escort guests to their rooms and explain room features and hotel facilities.
• Provide information about hotel services outlets and local attractions.
• Maintain the cleanliness and organization of the lobby entrance and luggage storage areas.
• Coordinate with Front Desk and Concierge teams to ensure seamless guest experiences.
• Handle guest belongings with care and maintain confidentiality at all times.
• Respond promptly and professionally to guest inquiries and concerns.

Skills

English proficiency

Arabic (advantage)

Job description

Key Responsibilities

• Greet guests warmly upon arrival and departure
• Assist guests with luggage transportation to and from guest rooms
• Escort guests to their rooms and explain room features and hotel facilities
• Provide information about hotel services outlets and local attractions
• Maintain the cleanliness and organization of the lobby entrance and luggage storage areas
• Performs shoeshine service picking up shoes from guest room cleaning and polishing them and returning them to the guest
• Coordinate with Front Desk and Concierge teams to ensure seamless guest experiences
• Handle guest belongings with care and maintain confidentiality at all times
• Respond promptly and professionally to guest inquiries and concerns
• Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact

Requirements

• 1-3 years of experience in related field
• Preferably with Driver s License
• Excellent command in English
• Arabic is an advantage