Automotive Tech Team Lead

Nasser Bin Khaled and Sons Holdings; Qatar; On-site; QAR 120,000 - 180,000; Full time

Job summary

Nasser Bin Khaled and Sons Holdings in Qatar is seeking a Head of Technical Operations to lead a skilled team of technicians, guiding maintenance, repairs, and installations to meet high-quality standards. You will oversee performance, implement SOPs, and ensure safety compliance across the department.

As a senior leader, you will analyze technical data, drive continuous improvements, collaborate with Service and Parts departments, and mentor staff to strengthen expertise and service delivery.

Qualifications

• Minimum 3 years relevant experience in automotive manufacturing, assembly, or production.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• English proficiency and basic computer skills (MS Office).
• Familiarity with safety and quality control procedures and ERP systems.

Responsibilities

• Lead motivate and inspire a team of employees providing guidance support and performance feedback
• Oversee a team of technicians providing guidance support and technical expertise to ensure efficient and high-quality work
• Conduct regular quality checks on vehicles before they are delivered to customers ensuring that all repairs maintenance and installations meet the company s standards and customer expectations
• Monitor and analyze technical performance data identifying trends patterns and areas for improvement to enhance the overall efficiency and effectiveness of the technical operations
• Collaborate with the department manager and technicians to develop and implement standard operating procedures SOPs and best practices ensuring consistent and reliable service delivery
• Stay updated on the latest advancements and developments in automotive technology tools and equipment and provide recommendations for upgrades or enhancements to improve the technical capabilities of the team
• Serve as a technical resource and provide guidance and support to technicians in complex repair or diagnostic situations ensuring accurate and timely resolution
• Implement and enforce safety protocols and guidelines within the technical department promoting a culture of safety and adherence to industry regulations
• Collaborate with other departments such as the Parts Department or Service Department to streamline processes improve communication and enhance overall customer satisfaction
• Conduct training sessions or workshops for technicians sharing knowledge and providing technical updates to enhance their skills and competencies
• Set clear expectations and objectives for the team ensuring alignment with department and company goals
• Foster a positive and inclusive work environment promoting teamwork open communication and employee engagement
• Delegate tasks and responsibilities to team members considering their skills and developmental needs
• Monitor team performance identify areas for improvement and implement strategies to enhance productivity and quality
• Conduct regular team meetings to communicate updates share best practices and address any challenges or concerns
• Collaborate with the department manager to develop and implement effective workflows and processes
• Act as a point of contact for escalated issues resolving conflicts and providing guidance and support as needed
• Monitor and manage team resources including staffing equipment and supplies ensuring optimal utilization
• Prepare and submit reports on team performance accomplishments and challenges to the department manager
• Perform other department duties related to his her position as directed by the Head of the Department

Skills

Leadership

Team management

English proficiency

Microsoft Office

Problem solving

Education

Diploma

Tools

ERP systems

Project management software

Excel

Job description

Nasser Bin Khaled and Sons Holdings in Qatar is seeking a Head of Technical Operations to lead a skilled team of technicians, guiding maintenance, repairs, and installations to meet high-quality standards. You will oversee performance, implement SOPs, and ensure safety compliance across the department.

As a senior leader, you will analyze technical data, drive continuous improvements, collaborate with Service and Parts departments, and mentor staff to strengthen expertise and service delivery.