Team Leader

Nasser Bin Khaled and Sons Holdings; Doha; On-site; QAR 240,000 - 360,000; Full time

Job summary

Nasser Bin Khaled and Sons Holdings in Doha, Qatar seeks a seasoned Operations Manager to lead a high-performing automotive technical team. You will guide technicians, implement SOPs, monitor performance, and drive safety and quality standards to ensure exceptional service delivery.

The role requires at least 3 years in automotive manufacturing or production, strong leadership, and proficiency in MS Office. English communication is essential, with a focus on teamwork and continuous improvement.

Qualifications

• Minimum 3 years relevant experience in automotive manufacturing, assembly, or production.
• Strong leadership and communication skills.
• Proficiency in MS Office and basic computer applications.
• English language proficiency.

Responsibilities

• Lead, motivate, and guide a team of technicians and employees to deliver high-quality work.
• Oversee technical operations with focus on safety, SOPs, and best practices.
• Monitor performance data and drive continuous improvement in efficiency and quality.
• Coordinate with departments to streamline processes and improve customer satisfaction.

Skills

Leadership

Team management

Communication

Problem solving

Data analysis

ERP systems

Excel

Education

Diploma

Tools

ERP systems

Excel

Job description

Job Responsibilities

• Lead, motivate, and inspire a team of employees, providing guidance, support, and performance feedback.
• Oversee a team of technicians, providing guidance, support, and technical expertise to ensure efficient and high-quality work.
• Conduct regular quality checks on vehicles before they are delivered to customers, ensuring that all repairs, maintenance, and installations meet the company's standards and customer expectations.
• Monitor and analyze technical performance data, identifying trends, patterns, and areas for improvement to enhance the overall efficiency and effectiveness of the technical operations.
• Collaborate with the department manager and technicians to develop and implement standard operating procedures (SOPs) and best practices, ensuring consistent and reliable service delivery.
• Stay updated on the latest advancements and developments in automotive technology, tools, and equipment, and provide recommendations for upgrades or enhancements to improve the technical capabilities of the team.
• Serve as a technical resource and provide guidance and support to technicians in complex repair or diagnostic situations, ensuring accurate and timely resolution.
• Implement and enforce safety protocols and guidelines within the technical department, promoting a culture of safety and adherence to industry regulations.
• Collaborate with other departments, such as the Parts Department or Service Department, to streamline processes, improve communication, and enhance overall customer satisfaction.
• Conduct training sessions or workshops for technicians, sharing knowledge, and providing technical updates to enhance their skills and competencies.
• Set clear expectations and objectives for the team, ensuring alignment with department and company goals.
• Foster a positive and inclusive work environment, promoting teamwork, open communication, and employee engagement.
• Delegate tasks and responsibilities to team members, considering their skills and developmental needs.
• Monitor team performance, identify areas for improvement, and implement strategies to enhance productivity and quality.
• Conduct regular team meetings to communicate updates, share best practices, and address any challenges or concerns.
• Collaborate with the department manager to develop and implement effective workflows and processes.
• Act as a point of contact for escalated issues, resolving conflicts, and providing guidance and support as needed.
• Monitor and manage team resources, including staffing, equipment, and supplies, ensuring optimal utilization.
• Prepare and submit reports on team performance, accomplishments, and challenges to the department manager.
• Perform other department duties related to his/her position as directed by the Head of the Department

Qualifications

• Minimum 3 years relevant experience
• Automotive manufacturing, assembly, or production
• Automotive
• Qatar, GCC
• English
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.

Skills

• Familiarity with safety and quality control procedures.
• Knowledge of automotive industry regulations and standards.
• Ability to analyse production data and implement improvements.
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Experience with enterprise resource planning (ERP) systems, data analysis tools (e.g., Excel), and project management software.
• Problem-solving and decision-making abilities.

Experience Education Diploma

Desired Candidate Profile

• Minimum 3 years relevant experience
• Automotive manufacturing, assembly, or production
• Automotive
• Qatar, GCC
• English
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.

Skills

• Familiarity with safety and quality control procedures.
• Knowledge of automotive industry regulations and standards.
• Ability to analyse production data and implement improvements.
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Experience with enterprise resource planning (ERP) systems, data analysis tools (e.g., Excel), and project management software.
• Problem-solving and decision-making abilities.

Experience Education Diploma