Assistant Restaurant Manager

RAFFLES; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Raffles & Fairmont Doha is seeking an Assistant Restaurant Manager to oversee daily restaurant operations and uphold exceptional luxury dining standards. You will lead a high-performing team, ensure guest satisfaction, and coordinate with kitchen and hotel departments to deliver seamless service.

The role focuses on driving revenue through upselling, managing costs, and maintaining strict food safety and service quality in a luxury setting.

Qualifications

• Bachelor’s or diploma in Hospitality Management or related field.
• 2–4 years in restaurant operations, ideally luxury hotel environment.
• Strong leadership and staff development skills.
• Excellent customer service and guest relationship management.

Responsibilities

• Oversee daily restaurant activities, ensuring smooth service and compliance with hotel standards.
• Deliver luxury dining experiences, anticipate guest needs and handle complaints professionally.
• Supervise, motivate, and train staff to maintain high service standards.
• Monitor stock, costs, and compliance with HACCP, safety, and hygiene procedures.
• Coordinate with kitchen, stewarding, and front office for seamless operations.

Skills

Leadership

Team management

Staff development

Customer service

Menu knowledge

HACCP & food safety

English communication

Problem solving

Education

Diploma/Bachelor in Hospitality Management

Tools

POS systems

Restaurant management software

Microsoft Office

Job description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Assistant Restaurant Manager. The Assistant Restaurant Manager at Raffles & Fairmont Doha supports in overseeing daily restaurant operations, delivering exceptional luxury dining experiences, and maintaining the highest standards of food and beverage service.

The role involves leading and motivating the restaurant team, ensuring guest satisfaction, managing operational efficiency, and contributing to revenue growth and cost control. The position requires a hands-on leader who can maintain luxury hospitality standards, resolve guest concerns professionally, and ensure smooth coordination between the restaurant, kitchen, and other hotel departments.

Key Responsibilities

• Oversee daily restaurant activities ensuring smooth service, operational efficiency and compliance with hotel standards
• Deliver exceptional luxury dining experiences anticipate guest needs handle complaints professionally and exceed guest expectations
• Supervise motivate and train restaurant colleagues to maintain high standards of service and productivity
• Ensure consistent food and beverage service proper table setup professional presentation and adherence to brand standards
• Assist with duty rosters staff allocation attendance monitoring and manpower planning according to business levels
• Drive sales through suggestive selling menu knowledge promotions and upselling of food and beverages
• Monitor food and beverage costs minimize wastage control operating expenses and support budget targets
• Monitor stock levels conduct regular stock checks and ensure proper storage and rotation of food and beverage items
• Ensure compliance with HACCP sanitation food safety and workplace health and safety procedures
• Coordinate with the kitchen stewarding front office and other hotel departments to ensure seamless operations
• Provide personalized service to VIP guests regular customers and special occasions while maintaining confidentiality and professionalism
• Conduct briefings provide on-the-job training and support colleague performance evaluations and career development
• Assist with daily sales reports operational checklists guest feedback reports and other management documentation
• Support the planning and execution of private dining restaurant promotions and special events
• Where applicable assist the Restaurant Manager in achieving operational objectives maintaining brand standards and ensuring overall restaurant profitability

What will you bring to this role?

• Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field
• 2-4 years of experience in restaurant operations, preferably in a luxury hotel environment
• Strong leadership, team management, and staff development skills
• Excellent customer service and guest relationship management abilities
• Good knowledge of food and beverage operations, menu planning, and service standards
• Knowledge of HACCP, food safety, hygiene and health and safety regulations
• Experience in inventory management, cost control, budgeting and revenue generation
• Proficiency in POS systems, restaurant management software, and Microsoft Office
• Excellent verbal and written communication skills in English
• Strong problem-solving, decision-making, and organizational abilities
• Ability to work under pressure in a fast-paced, multicultural environment
• Professional appearance, positive attitude, and a passion for luxury hospitality
• Flexibility to work shifts, weekends, and public holidays
• Additional language skills are an advantage including Arabic

Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.

Foster an inclusive environment where every individual feels valued and respected.

Create an environment where colleagues are empowered, supported and recognized.