Assistant Manager Human Resources

Sheraton Hotels & Resorts; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Sheraton Hotels & Resorts in Doha, Qatar seeks an HR professional to assist daily HR operations, including recruitment, compensation, and training, ensuring compliant services for employees and business success.

The role involves supporting recruitment, benefits administration, employee development, and maintaining employee relations while aligning with company policies and local regulations. A collaborative team environment in a management capacity is offered.

Qualifications

• High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.
• OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

Responsibilities

• Assists in interviewing and hiring HR employee team members and maintains contact with external recruitment sources.
• Attends job fairs and documents outreach efforts per HR SOPs.
• Networks with local organizations to source candidates for openings.
• Assists in monitoring candidate identification and selection processes.
• Performs quality control on candidate identification and selection.
• Assists unemployment claims processing and reports; attends hearings as needed.
• Assists with employee development programs including new hire orientation and cross-training.
• Maintains effective employee communication channels and supports regular property-wide meetings.
• Ensures compliance with privacy, safety, and security policies; supports workers' compensation claims handling.

Skills

Recruitment

HR policies

Employee benefits

Employee development

Employee relations

Compliance

Education

High school diploma or GED

2-year degree in HR / Business

Job description

Additional Information

Job Number 26115416

Job Category Human Resources

Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education And Experience

High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.

OR

2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process

Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Assists in establishing and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Assists in monitoring candidate identification and selection process. Performs quality control on candidate identification/selection.

Assisting In Administering And Educating Employee Benefits

Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Assists with unemployment claim activity reports. Attends unemployment hearings and ensures property is properly represented, as needed.

Assisting in Managing Employee Development

Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Assisting in Maintaining Employee Relations

Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position.

Assisting in Managing Legal and Compliance Practices

Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be "The World's Gathering Place". In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.