Outside Catering Captain

Sheraton Hotels & Resorts; Doha; On-site; QAR 60,000 - 100,000; Full time

Job summary

Sheraton Hotels & Resorts in Doha, Qatar seeks a Food & Beverage/ Culinary teammate in a full-time role. You will coordinate service needs with chefs and stewards, prepare guest checks, and ensure banquet rooms and dining areas are ready for events.

Maintain tableware presentation and uphold safety and cleanliness throughout shifts. Two years of related experience and at least one year of supervisory experience are preferred, with a high school diploma or GED.

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: At least 2 years in related work.
• Supervisory experience: At least 1 year.

Responsibilities

• Communicate service needs to chefs and stewards during functions.
• Prepare and present checks to group contacts for payment.
• Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
• Inspect cleanliness and presentation of all china, glass, and silver prior to use.
• Maintain cleanliness of work areas and follow safety policies.
• Welcome and acknowledge guests and maintain professional communication.
• Move and lift objects up to 25 pounds; stand or walk for extended periods.
• Perform other reasonable duties as requested by Supervisors.

Skills

Communication

Customer service

Team leadership

Education

High school diploma or GED

Job description

Additional Information

• Job Number 26084665
• Job Category Food and Beverage & Culinary
• Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary: Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones with appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

We are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.