Head Barista

Sheraton Hotels & Resorts; Doha; On-site; QAR 42,000 - 54,000; Full time

Job summary

Sheraton Hotels & Resorts in Doha is hiring for a Full Time, Non-Management Front Desk/Outlet Cashier role within our Food and Beverage team. You will handle opening/closing duties, process MICROS transactions, balance cash, and ensure accurate daily reports while delivering warm, professional service to guests.

The ideal candidate has at least 1 year of related experience, a high school diploma or GED, strong communication and teamwork skills, and a commitment to safety and brand standards.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: At least 1 year.
• Supervisory experience: No supervisory experience.
• License or certification: None

Responsibilities

• Complete opening and closing duties, including setting up supplies and tools.
• Clean all equipment and areas; lock doors and secure bank at shift end.
• Record MICROS transactions and balance cash; complete cashier reports.
• Count bank at end of shift; transport bank as required.
• Communicate with guests and staff to ensure teamwork and optimum service.
• Assist management in hiring, training, scheduling, evaluating, counseling, and coaching.
• Follow safety and security policies; report accidents or unsafe conditions.
• Maintain confidentiality and protect company assets.
• Greet guests with professional etiquette; answer phones with proper conduct.
• Develop positive working relationships and adhere to quality standards.

Skills

Cash handling

MICROS POS

Guest service

Communication

Teamwork

Education

High school diploma or GED

Tools

MICROS POS

Job description

Additional Information

Job Number 26110279

Job Category Food and Beverage & Culinary

Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Complete all closing reports, including MICROS reports. Record transaction in MICROS system at time of order. Obtain change required for expected business level and keep bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, and drop off receipts. Transport bank to/from assigned workstation. Resolve any cash overages or shortages as requested by Accounting. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G. E. D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.