Area Manager – (Q-Commerce, Dark Stores)

Snoonu; Lusail; On-site; QAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Learning budget

Generous leave and wellness

ISO certifications

Sustainable initiatives

Job summary

Keka Technologies Private Limited invites applications for Area Manager – Q-Commerce, Dark Stores. The role oversees three high‑volume dark stores with a ~100‑person team, driving flawless execution, strict stock control, and fast order processing in a 6S environment.

You will lead workforce planning, optimize shifts, and collaborate with supply chain to minimize stockouts while maintaining high standards of safety and efficiency across all locations.

Qualifications

• 3+ years of multi-site management in Q-Commerce, e-commerce fulfillment, or dark stores.
• Experience managing large distributed teams (50–100+ employees).
• Proficient with warehouse management systems and live-tracking dashboards.
• Excellent organization and communication under pressure; decisive when needed.
• Experience implementing 5S/6S or Lean practices.
• Willingness to travel between store locations.

Responsibilities

• Monitor real-time fulfillment metrics across all stores and optimize picking/packing times.
• Streamline handoffs to delivery riders and reduce rider wait times.
• Audit and sustain 6S/Lean practices to maximize efficiency.
• Maintain immaculate organization and safety in fast-paced stores.
• Own end-to-end inventory health with 99.9% data accuracy.
• Collaborate with supply chain to minimize stockouts and manage inbound replenishment.
• Lead workforce planning, shifts, and labor optimization for peak demand.
• Travel between the three dark store locations.

Skills

Multi-site management

Team leadership (50–100+)

Data-driven operations

Lean/6S practices

Strong communicator

Travel readiness

Tools

WMS

Live dashboards

Job description

Area Manager – (Q-Commerce, Dark Stores)

2-4 positions • Full-Time

We are seeking a high-energy, detail-oriented Area Supervisor to oversee daily operations across three high-volume dark stores. In this role you will drive flawless in‑store execution, absolute stock accuracy, and lightning‑fast order processing. With no foot traffic from walk‑in customers, your focus is entirely inward: leading a team of approximately 100 staff, maintaining rigorous 6S workplace standards, and ensuring seamless order handoffs to delivery riders.

Responsibilities

• Monitor real‑time fulfillment metrics across all three stores, keeping picking and packing times to the minimum.
• Optimize the physical handoff process to delivery riders to eliminate staging delays and minimize rider wait times.
• Implement, audit, and sustain the 6S Methodology (Sort, Set in order, Shine, Standardize, Sustain, Safety) across all locations to maximize picking efficiency.
• Ensure dark stores are perfectly organized, immaculately clean, and safe for high‑speed foot traffic.
• Own end‑to‑end inventory health across all three stores, ensuring 99.9% data accuracy between physical shelves and the online app.
• Collaborate with the supply chain team to minimize out‑of‑stock items and manage efficient inbound stock replenishment.
• Directly manage, motivate, and develop a workforce of approximately 100 personnel (Store Leads, Pickers, Packers, Inventory Clerks).
• Handle workforce planning, including shifts, scheduling, and labor optimization to meet peak demand hours.

Qualifications

• 3+ years of multi‑site management experience in Q‑Commerce, e‑commerce fulfillment, or dark stores.
• Proven experience managing large distributed teams (50–100+ employees).
• Highly comfortable navigating warehouse management systems, live tracking dashboards, and data‑driven operational tools.
• Exceptionally organized, a decisive decision‑maker under pressure, and a strong communicator who can inspire hourly workers.
• Strong practical knowledge and proven track record of implementing 5S/6S principles or Lean operational practices.
• Ability to travel frequently between the three assigned dark store locations.

Benefits

• Competitive salary and performance‑based incentives.
• Learning budget and access to courses, tools, and continuous development programs.
• Generous leave and wellness policies.
• Agile working environment with emphasis on teamwork and ownership.
• Recognition as a certified Great Place to Work® and ISO 9001:2015 / ISO 45001:2018 certified company.
• Opportunities to contribute to sustainable business practices and community initiatives.

We encourage qualified candidates to submit their application for consideration. Please note that all qualified candidates will be considered for employment irrespective of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.