Application Specialist (ERP)

University of Doha for Science & Technology; Doha; On-site; QAR 120,000 - 180,000; Full time

Job summary

University of Doha for Science & Technology (UDST) seeks an IT professional to configure, maintain, and troubleshoot Campus Solutions/HCM/Finance within UDST's ERP systems. The role supports ERP business operations, documents requirements, and ensures data integrity in alignment with UDST policies.

The candidate should have a Bachelor’s in IT, at least 5 years of IT experience, and strong English language skills. Arabic language ability is preferred.

Qualifications

• Bachelor’s degree in IT or related field required.
• Minimum 5 years of relevant experience in IT or related field.
• Fluency in written and spoken English required.
• Fluency in written and spoken Arabic preferred.

Responsibilities

• Configure, maintain and troubleshoot the functional modules of Campus Solutions/HCM/Finance within the ERP Systems.
• Support analysis, design, construction, implementation and documentation of IT applications in alignment with UDST policies and ERP operations.
• Conduct requirements analysis and document them, design, test and maintain data processing solutions for ERP systems.
• Develop procedures with stakeholders to ensure data integrity of ERP systems and databases.
• Ensure ITIL standards and regulations governing data management are met.
• Define user needs and develop data processing solutions with end users across functional modules.
• Develop and implement project plans for ERP support tasks and coordinate with stakeholders.
• Troubleshoot application software and database problems and liaise with staff and vendors for timely resolution.
• Prepare reports documenting ERP systems and monitor compliance with ITIL standards and deliver training materials.
• Maintain up-to-date knowledge of UDST mandated programming languages and IT trends.
• Perform miscellaneous job-related duties as assigned.

Education

Bachelor’s degree in IT or related field

Job description

Overview

University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.

With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.

Responsibilities

Operational

Configure, maintain and troubleshoot the functional modules of Campus Solutions/HCM/Finance within the ERP Systems. Support in the analysis, design, construction, implementation and documentation of the creation of IT applications in alignment with UDST policies, in support of regular ERP business operations. Conduct Requirements analysis of Business Requirements and document them, along with designing, testing, and maintaining data processing solutions to enhance UDST ERP systems. Develop procedures, in coordination with the relevant stakeholders, to ensure the integrity of ERP system and databases are maintained. Ensure that ITIL standards, as well as external and internal regulations and policies governing data management are met. Assign appropriate access systems to users at different levels across UDST in accordance with policies, procedures and processes. Define user needs and develop data processing solutions with end users on all functional modules. Develop and implement project plans for ERP functional support tasks and ensure projects are completed in a timely and efficient manner, in coordination with the relevant stakeholders. Troubleshoot application software and database problems, and liaise with business, technical staff, and vendors for resolution of ERP issues in a timely basis. Prepare reports documenting ERP system and ensure monitoring and compliance with ITIL standards, Design and deliver training materials for UDST ERP system, in coordination with the relevant stakeholders. Maintain up-to-date knowledge with UDST mandated programming languages, applications and software and emerging IT software and development trends, and ensure design and development is current and in alignment with best practices. Perform miscellaneous job-related duties as assigned.

Qualifications

Education and Experience:

• Bachelor’s degree required in IT or related field
• Minimum 5 years of relevant experience in IT or related field

Language:

• Fluency in written and spoken English language required.
• Fluency in written and spoken Arabic is preferred.