Application Specialist

Employment; Doha; On-site; QAR 70,000 - 110,000; Full time

Job summary

University of Doha for Science and Technology (UDST) in Doha, Qatar, seeks an experienced IT professional to configure, maintain and troubleshoot ERP modules (Campus Solutions/HCM/Finance) in alignment with UDST policies.

Requirements include a Bachelor’s degree in IT or related field and a minimum of five years in IT, with fluency in English; Arabic is preferred. The role supports ERP operations, data integrity, and ITIL-aligned processes.

Qualifications

• Bachelor’s degree in IT or related field.
• Minimum 5 years of relevant IT experience.
• Fluency in written and spoken English required.
• Fluency in written and spoken Arabic preferred.

Responsibilities

• Configure, maintain and troubleshoot the functional modules of Campus Solutions/HCM/Finance within the ERP Systems.
• Support analysis, design, construction, implementation and documentation of IT applications aligned with UDST policies.
• Conduct Requirements analysis of Business Requirements and document them, including designing, testing, and maintaining data processing solutions.
• Develop procedures to ensure integrity of ERP system and databases are maintained.
• Ensure ITIL standards and data management regulations are met.
• Assign access levels for users across UDST according to policies.
• Define user needs and develop data processing solutions with end users on all modules.
• Develop and implement project plans for ERP functional support tasks and ensure timely completion.
• Troubleshoot application software and database problems and liaise with stakeholders and vendors for resolution.
• Prepare reports documenting ERP system and deliver training materials for UDST ERP system.

Education

Bachelor’s degree in IT or related field

Job description

Overview

University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students’ skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally. With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students’ skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.

Responsibilities

Operational

• Configure, maintain and troubleshoot the functional modules of Campus Solutions/HCM/Finance within the ERP Systems.
• Support in the analysis, design, construction, implementation and documentation of the creation of IT applications in alignment with UDST policies, in support of regular ERP business operations.
• Conduct Requirements analysis of Business Requirements and document them, along with designing, testing, and maintaining data processing solutions to enhance UDST ERP systems.
• Develop procedures, in coordination with the relevant stakeholders, to ensure the integrity of ERP system and databases are maintained.
• Ensure that ITIL standards, as well as external and internal regulations and policies governing data management are met.
• Assign appropriate access systems to users at different levels across UDST in accordance with policies, procedures and processes.
• Define user needs and develop data processing solutions with end users on all functional modules.
• Develop and implement project plans for ERP functional support tasks and ensure projects are completed in a timely and efficient manner, in coordination with the relevant stakeholders.
• Troubleshoot application software and database problems, and liaise with business, technical staff, and vendors for resolution of ERP issues in a timely basis.
• Prepare reports documenting ERP system and ensure monitoring and compliance with ITIL standards, Design and deliver training materials for UDST ERP system, in coordination with the relevant stakeholders.
• Maintain up-to-date knowledge with UDST mandated programming languages, applications and software and emerging IT software and development trends, and ensure design and development is current and in alignment with best practices.
• Perform miscellaneous job-related duties as assigned.

Qualifications

Education and Experience

• Bachelor’s degree required in IT or related field
• Minimum 5 years of relevant experience in IT or related field

Language

• Fluency in written and spoken English language required.
• Fluency in written and spoken Arabic is preferred.