Application Specialist (ERP)

Gender; Doha; On-site; QAR 70,000 - 100,000; Full time

Job summary

The University of Doha Science and Technology (UDST) is seeking an IT ERP specialist to configure, maintain and troubleshoot Campus Solutions/HCM/Finance modules within UDST ERP systems.

You will conduct requirements analysis, design and implement data processing solutions, ensure ITIL-aligned processes, manage access and security, and collaborate with stakeholders to keep ERP operations compliant and up to date.

Qualifications

• Bachelor's degree required in IT or related field.
• Minimum 5 years of relevant experience in IT or related field.
• Fluency in written and spoken English language required.
• Fluency in written and spoken Arabic is preferred.

Responsibilities

• Configure, maintain and troubleshoot Campus Solutions/HCM/Finance within the ERP Systems.
• Support analysis, design, construction, implementation and documentation of IT applications in alignment with UDST policies.
• Conduct requirements analysis of business requirements and document them; design, test and maintain data processing solutions to enhance UDST ERP systems.
• Develop procedures with stakeholders to ensure ERP system and databases integrity; ensure ITIL standards and regulations are met.
• Assign access roles to users across UDST; define user needs and develop data processing solutions with end users.
• Develop and implement project plans for ERP functional support tasks and coordinate with stakeholders to ensure timely completion.
• Troubleshoot application software and database problems; liaise with business, technical staff, and vendors for timely resolution.
• Prepare reports documenting ERP system; deliver training materials for UDST ERP system; stay current with UDST mandated languages and trends.

Skills

ITIL knowledge

ERP knowledge

Education

Bachelor's degree in IT or related field

Job description

Education Bachelor of Technology/Engineering(Computers)

Category Information Technology

Job Description

Configure, maintain and troubleshoot the functional modules of Campus Solutions/HCM/Finance within the ERP Systems. Support in the analysis, design, construction, implementation and documentation of the creation of IT applications in alignment with UDST policies, in support of regular ERP business operations. Conduct Requirements analysis of Business Requirements and document them, along with designing, testing, and maintaining data processing solutions to enhance UDST ERP systems. Develop procedures, in coordination with the relevant stakeholders, to ensure the integrity of ERP system and databases are maintained. Ensure that ITIL standards, as well as external and internal regulations and policies governing data management are met. Assign appropriate access systems to users at different levels across UDST in accordance with policies, procedures and processes. Define user needs and develop data processing solutions with end users on all functional modules. Develop and implement project plans for ERP functional support tasks and ensure projects are completed in a timely and efficient manner, in coordination with the relevant stakeholders. Troubleshoot application software and database problems, and liaise with business, technical staff, and vendors for resolution of ERP issues in a timely basis. Prepare reports documenting ERP system and ensure monitoring and compliance with ITIL standards, Design and deliver training materials for UDST ERP system, in coordination with the relevant stakeholders. Maintain up-to-date knowledge with UDST mandated programming languages, applications and software and emerging IT software and development trends, and ensure design and development is current and in alignment with best practices. Perform miscellaneous job-related duties as assigned.

Desired Candidate Profile

Bachelor s degree required in IT or related field

Minimum 5 years of relevant experience in IT or related field

Fluency in written and spoken English language required.

Fluency in written and spoken Arabic is preferred.

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