Aftersales Service Engineer

Jaidah Group; Doha; On-site; QAR 134,000 - 212,000; Full time

Job summary

Jaidah Group is seeking a skilled Service Engineer to install, commission and maintain LV switchgear systems at customer sites in Qatar. You will diagnose faults, perform preventive and predictive maintenance, and deliver technical reports to ensure maximum uptime.

The role requires a degree or diploma in electrical engineering, strong fault-finding abilities, and excellent communication. Travel to customer sites and active participation in safety and regulatory compliance are expected.

Qualifications

• Bachelor's Degree or Diploma in Electrical Engineering or related field.
• Experience in installation, commissioning and maintenance of LV Switchgear systems.
• Strong troubleshooting and fault‑finding skills in electrical and mechanical systems.
• Good knowledge of electrical drawings, technical documentation and maintenance procedures.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple service assignments.
• Willingness to travel to customer sites and respond to emergency service requirements.

Responsibilities

• Install, commission, test, and troubleshoot LV switchgear systems at customer sites.
• Perform preventive, predictive, and corrective maintenance to ensure uptime and reliability.
• Diagnose electrical and mechanical faults and implement corrective actions.
• Respond to customer service requests, breakdowns, and emergency callouts.
• Prepare technical service reports, inspection records, and maintenance recommendations.
• Ensure activities comply with procedures, safety standards, and regulations.
• Coordinate with customers, sales teams, and supporting departments to resolve issues.
• Conduct equipment condition assessments and recommend repairs, upgrades, and spare parts.
• Deliver operational guidance and maintenance training to customer teams.
• Prepare OMS manuals, training materials and project handover documentation.
• Support factory inspections and audits with required documentation.

Skills

Excellent communication

Customer service

Troubleshooting

Independent working

Multi-site travel readiness

Education

Bachelor's Degree or Diploma in Electrical Engineering

Job description

Are you a skilled Service Engineer with experience in low-voltage (LV) switchgear systems? Do you enjoy solving technical challenges, working directly with customers, and delivering high-quality after-sales support?

Join Jaidah Group and become part of a dynamic team committed to providing exceptional technical service and innovative engineering solutions.

Key Responsibilities

• Install, commission, test, and troubleshoot low-voltage switchgear systems at customer sites.
• Perform preventive, predictive, and corrective maintenance to ensure equipment reliability and maximum uptime.
• Diagnose electrical and mechanical faults and implement effective corrective actions.
• Respond promptly to customer service requests, breakdowns, and emergency callouts.
• Prepare technical service reports, inspection records, and maintenance recommendations.
• Ensure all service activities comply with company procedures, safety standards, and industry regulations.
• Coordinate with customers, sales teams, and technical support departments to resolve technical issues.
• Conduct equipment condition assessments and recommend repairs, upgrades, retrofits, and spare parts.
• Deliver operational guidance and maintenance training to customer maintenance teams.
• Prepare Operation & Maintenance (O&M) manuals, training materials, and project handover documentation.
• Support factory inspections and audits by providing the required technical documentation.

Qualifications & Skills

• Bachelor's Degree or Diploma in Electrical Engineering or a related discipline.
• Experience in installation, commissioning, and maintenance of LV Switchgear systems.
• Strong troubleshooting and fault-finding skills in electrical and mechanical systems.
• Good knowledge of electrical drawings, technical documentation, and maintenance procedures.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple service assignments.
• Willingness to travel to customer sites and respond to emergency service requirements.

Why Join Jaidah Group?

• Work with one of Qatar's leading and most respected business groups.
• Be part of a professional engineering team delivering innovative solutions.
• Gain exposure to challenging projects and advanced electrical technologies.
• Enjoy opportunities for continuous learning and career development.
• Contribute to a company that values safety, quality, teamwork, and customer satisfaction.