100000001249.Public Relations Assistant

Qatar Foundation International; Qatar; On-site; QAR 60,000 - 80,000; Full time

Job summary

Qatar Foundation International is seeking an administrative professional to support the Protocol & Public Relations Department, handling logistics, visitor relations, and documentation. The role requires strong English and Arabic communication, organizational skills, and experience in public relations or protocol.

You will coordinate travel, manage filing and reporting, and assist with tours and VIP visits to ensure a smooth, memorable visitor experience.

Qualifications

• High School diploma with 2-5 years of relevant, full-time work experience in Public Relations, Protocol, Visitor & Guest Relations, Customer Service, or a related field.
• Good understanding of international protocol standards and guidelines.
• Ability to prioritize and complete tasks in an efficient, methodical, and organized manner.
• Excellent interpersonal communication, customer service, and teamwork skills.
• Excellent time management and organizational skills.
• Very good spoken Arabic and English skills with the ability to draft and edit reports and communications and to articulate ideas clearly.
• Proficiency in MS Office applications.

Responsibilities

• Perform administrative activities to support the Protocol & Public Relations Department and ensure the smooth operation of departmental functions.
• Make logistics assistance including ordering of gifts for VIP visitors.
• Act as the departmental focal point for internal and external communications, ensuring timely coordination and follow-up of requests.
• Assist tour payments and processing.
• Prepare departmental documents using appropriate software applications.
• Compile, maintain and submit departmental reports and performance data to management.
• Maintain departmental records, databases, correspondence, and filing systems for proper documentation and accessibility.
• Coordinate travel arrangements, meeting schedules, and administrative requirements for the department.
• Support media and photo coverage activities and maintain related records and documentation.
• Assist in providing protocol support to VIP guests during official visits, competitions, and international events, as required.
• Support communication and relationship-building activities with visitors, stakeholders, external parties, and agencies.
• Assist with guided tours of Al Shaqab visitors to provide a memorable visitor experience and promote Al Shaqab's facilities, programs, and services.
• Assist in coordinating tour bookings, visitor arrangements, and scheduling requirements to support efficient tour operations.
• Perform other reasonable tasks as assigned by the Head of Protocol & Public Relations.

Skills

Interpersonal communication

Customer service

Teamwork

Time management

Organizational skills

MS Office

Bilingual Arabic-English

Education

High School Diploma

Tools

MS Office

Job description

Key Result Areas:

• Perform administrative activities to support the Protocol & Public Relations Department and ensure the smooth operation of departmental functions.
• Make logistics assistance including ordering of gifts for VIP visitors
• Act as the departmental focal point for internal and external communications, ensuring timely coordination and follow-up of requests.
• Assist tour payments and processing
• Prepare departmental documents using appropriate software applications.
• Compile, maintain and submit departmental reports and performance data to management.
• Maintain departmental records, databases, correspondence, and filing systems to ensure proper documentation and accessibility of information.
• Coordinate travel arrangements, meeting schedules, and administrative requirements for the department.
• Support media and photo coverage activities and maintain related records and documentation.
• Assist in providing protocol support to VIP guests during official visits, competitions, and international events, as required.
• Support communication and relationship-building activities with visitors, stakeholders, external parties, and agencies.
• Assist with guided tours of Al Shaqab visitors to provide a memorable visitor experience and promote Al Shaqab's facilities, programs, and services.
• Assist in coordinating tour bookings, visitor arrangements, and scheduling requirements to support efficient tour operations.
• Perform other reasonable tasks as assigned by the Head of Protocol & Public Relations.

Minimum Knowledge, Skills & Experience:

• High School with 2-5 years of relevant, full-time work experience in Public Relations, Protocol, Visitor & Guest Relations, Customer Service, or a related field
• Good understanding of international protocol standards and guidelines
• Ability to prioritize and complete tasks in an efficient, methodical, and organized manner
• Equine experience preferred
• Excellent interpersonal communication, customer service, and teamwork skills
• Excellent time management and organizational skills
• Good knowledge of Qatari culture
• Very good spoken Arabic and English skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely
• Proficiency in MS Office applications