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A leading customer service provider is seeking candidates for a customer service role that requires fluency in Dutch and a good level of English. You will respond to inquiries via phone and chat, identify issues, and provide solutions while recording customer data. The position includes a complete relocation package to Greece, competitive salary options, and a remote work opportunity. The ideal candidate should have previous customer service experience and a flexible, empathetic attitude.
Responding to incoming inquiries via phone and chat (questions about costs, returns, purchase assistance, etc.)
Identifying issues and providing effective solutions in an empathetic manner
Accurately recording customer data in the CRM system
Being a team player and collaborating for the team's success and project goals
Fluency in Dutch with a good level of English
Positivity, flexibility, and strong empathy
Ability to work with desktop and internet programs
Readiness to adapt and switch quickly between various situations
Previous experience in customer service or a call center is valued
EU citizenship or a valid work permit for Greece is required
Full-time employment, 40 hours per week, 8 hours per day
Remote work in Greece
Competitive salary options with or without accommodation
16-day training to develop your sales and advisory skills
Quality certified management company
Complete relocation package for moving to Greece:
Flight ticket to Athens
Hotel accommodation for 4weeks with breakfast
Assistance in finding a flat + broker fees covered by the company
Other benefits: vouchers, discounts, free Greek lessons, events, outings, and parties throughout the year
In Athens, you'll find a company that takes care of you, from your career development and language skills to housing and social integration. Your future employer is a multinational organization recognized as one of the best in the world for sales and customer service solutions. Are you ready to bring added value to their international team, comprising talents from over 80 nationalities worldwide? Because they're looking for you!