Welcome Ambassador - Get Hired Fast

GrabJobs; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A hospitality industry leader is seeking a Welcome Ambassador in Albufeira, Portugal. The ideal candidate will excel in guest service, assist with luggage, and maintain a professional demeanor. If you have persuasion skills and a strong guest service mindset, this could be the perfect opportunity for you! Excellent benefits and growth opportunities offered.

Serviços

Excellent benefits

Opportunities to grow

Competitive salary

Qualificações

• Ability to communicate clearly and professionally.
• Comfortable working in a fast-paced hospitality environment.
• Capable of standing, walking, and lifting as required for guest service duties.

Responsabilidades

• Greet and escort guests to rooms and assist with luggage.
• Inform guests of property amenities and procedures.
• Maintain awareness of undesirable persons and ensure professionalism.

Conhecimentos

Persuasion skills

Project management awareness

Clear communication

Guest service mindset

Descrição da oferta de emprego

Overview

We are looking for a competitive Welcome Ambassador to join our diverse team at in Albufeira. Growing your career as a Full Time Welcome Ambassador is an amazing opportunity to develop exceptional skills. If you are strong in persuasion, project management and have the right mindset for the job, then apply for the position of Welcome Ambassador today!

Responsibilities

• Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property.
• Inform guests of property amenities, services, hours of operation, and local areas of interest and activities.
• Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval.
• Assist guests/visitors in and out of vehicles, including loading/unloading luggage.
• Supply guests with directions. Arrange transportation (taxi, shuttle, limousine) and record advance transportation requests as needed.
• Communicate parking procedures to guests/visitors.
• Follow all company policies and procedures and report accidents, injuries, and unsafe work conditions to a manager.
• Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).
• Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance; weigh more than 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces and go up and down stairs or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Persuasion skills, project management awareness, and the right mindset for guest service. • Ability to communicate clearly and professionally. • Comfortable working in a fast-paced hospitality environment. • Capable of standing, walking, and lifting as required for guest service duties.

Company and Equal Opportunity

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About W Hotels

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Benefits

• Excellent benefits
• Opportunities to grow
• Competitive salary