Waiter - ME Lisbon

Melia Hotels International S.A.(Meliá); Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A luxury hotel group is seeking a Waiter to ensure exceptional guest experiences, requiring at least 1 year of experience in fine dining. Candidates should be fluent in Portuguese and English and possess solid knowledge of food service standards. Join a company committed to equality and sustainable growth, where your contribution is valued.

Serviços

Exclusive loyalty program benefits

Flexible compensation and discounts on products/services

Qualificações

• Minimum of 1 year of experience in a similar role, preferably in high-end or fine dining environments.
• Strong focus on customer service and attention to detail.
• High level of fluency in Portuguese and English.
• Solid knowledge of food and beverage service standards.
• Understanding of food handling, hygiene and safety regulations (HACCP).
• Proactive, professional, and team-oriented attitude.

Responsabilidades

• Ensure an exceptional guest experience by anticipating needs, personalising service and exceeding expectations.
• Present menus, respond to inquiries, and provide detailed knowledge of food and beverage offering.
• Accurately take orders and serve with elegance, efficiency and attention to timing.
• Process payments in a professional and discreet manner.
• Execute operational instructions from supervisors, supporting smooth daily operations.
• Maintain full compliance with hygiene, health and safety standards.
• Actively communicate guest feedback to management for continuous improvement.

Conhecimentos

Customer service

Attention to detail

Fluency in Portuguese

Fluency in English

Descrição da oferta de emprego

Overview

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.

ME Lisbon is a luxury lifestyle hotel located in the heart of the city, part of the prestigious Meliá Hotels International group. Known for its avant-garde design and impeccable service, the hotel offers a distinctive experience for both business and leisure travellers.

Your mission

Under the guidance of the Restaurant Manager and assistants, the Waiter is responsible for delivering refined, personalised and efficient service. With a strong attention to detail and commitment to excellence, you will contribute to creating memorable experiences for our guests.

What You Will Do

• Ensure an exceptional guest experience by anticipating needs, personalising service and exceeding expectations.


• Present menus, respond to inquiries, and provide detailed knowledge of the food and beverage offering.


• Accurately take orders and serve with elegance, efficiency and attention to timing.


• Process payments in a professional and discreet manner.


• Execute operational instructions from supervisors, supporting smooth daily operations.


• Maintain full compliance with hygiene, health and safety standards.


• Actively communicate guest feedback to management for continuous improvement.

What We Are Looking For

• Minimum of 1 year of experience in a similar role, preferably in high-end or fine dining environments.


• Strong focus on customer service and attention to detail.


• High level of fluency in Portuguese and English.


• Solid knowledge of food and beverage service standards.


• Understanding of food handling, hygiene and safety regulations (HACCP).


• Proactive, professional and team-oriented attitude.

Benefits

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.


• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you.

At Meliá we are all VIP — Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

We are committed to equal opportunities between women and men, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.

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