Video Content Moderator (TikTok) (Italian)

Grow-Talent.com; Lisboa; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

International community

Modern city-center office

Initial training and onboarding

Mentoring opportunities

Job summary

Grow-Talent.com is recruiting an Italian-speaking Video Content Moderator for their Porto office. You will analyze user reports on a streaming platform, assess sensitive content, and help ensure policy compliance in a fast-paced environment.

Requires native Italian and strong English, 6 months of related experience preferred, and willingness to work night/weekend shifts. Training and ongoing mentoring support are provided in a collaborative international team.

Qualifications

• Native/fluent in Italian (verbal and written) at C2 level; fluent in English (minimum B2).
• 6 months of experience in a relevant field preferred.
• Ability to cover weekly shift rotation including occasional nights and weekends.
• Tolerance to sensitive content in videos.
• Customer service orientation with effective, pleasant and professional communication and patience.
• Quick learning and adaptability to new processes and concepts.
• Tolerance for repetitive work in a fast-paced environment.
• Analytical mindset with strong attention to detail.
• Ability to work as a team member, as well as independently.

Responsibilities

• Review user reports regarding videocontent on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit and update content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy

Skills

Italian language

English language

Customer service orientation

Attention to detail

Teamwork

Job description

About the job Video Content Moderator (TikTok) (Italian)

Grow-Talent.com is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speakingVideo Content Moderator for their office in Porto.

Position: Video Content Analyst

Location: Porto, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding videocontent on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit andupdate content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respectto defined policies and procedures, especially the data protection policy

REQUIREMENTS:

• Native/fluent inItalian both verbal and written (C2 level). Fluent in English (minimum B2 level)
• 6 months of experience in relevant field is preferred
• Ability to cover weekly shift rotation including occasionalnights and weekends
• Tolerance to sensitive content in videos
• Customer service-orientation with effective, pleasant and professional communication style as well as patience
• Quick learning and adaptability to new processes and concepts
• Tolerance for repetitive work in a fast-paced work environment
• Analytical mindset with strong attention to detail
• Ability to work as a team member, as well as independently

BENEFITS:

• International community
• Modern officein a city centerwith open spaces, easy to access with public transportation
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
• Support from colleagues with coaching and mentoring opportunities