Urban Water Data Analytics & Customer Delivery

Baseform; Lisboa; On-site; EUR 22,000 - 32,000; Full time

Job summary

Baseform, headquartered in Lisbon, is seeking an Urban Water Data Analytics & Customer Delivery Engineer (Portugal) to join our engineering and customer success management team at the Lisbon headquarters. You will support software implementations, monitor usage, and help customers extract insights.

Work with data science and product teams across continents, develop data methods, and contribute to documentation, while collaborating with sales on technical pitches.

Qualifications

• A degree in Civil/Hydraulics/Water Resources/Environmental engineering or similar (enquire with us if unsure your degree is relevant)
• Cover letter with your motivation to join Baseform, including what would you like to have achieved for yourself in 3 years’ time.
• Native or very good fluency in English

Responsibilities

• Interact with client teams and assist in managing their Baseform implementations, on both data and engineering methodologies.
• Monitor software application at a range of clients from an engineering and applicational standpoint.
• Look for ways to improve our product and its usage
• Assist with the continuous development of our documentation resources.
• Partner with the sales team, providing technical expertise to strengthen their approach to prospective clients.
• Develop engineering and data methods, contributing to our intense and continuous R&D drive to stay at the forefront of water system knowledge and applications.
• Work with the data science and product development teams
• Report and discuss progress internally

Skills

English fluency

Education

Civil/Hydraulics/Water Resources/Environmental engineering degree

Job description

Urban Water Data Analytics & Customer Delivery Engineer (Portugal)

We’re looking for a new team member to join our engineering and customer success management team at the Lisbon headquarters.

Baseform makes software for the water industry, used by cities providing water services to over 25 million people in USA, Spain, Italy, Portugal, Brazil, and other countries. Baseform’s SaaS implements 100% remotely and is used by the water utilities themselves. We have an established product and your work will reach people in several continents every day.

We’re headquartered in Lisbon, with subsidiaries in USA, Brazil and Spain, and significant distribution partners covering USA, Western Europe and LatAm.

Our team includes not only the best software roster on the planet, but also deep-domain knowledge through our world-class water engineers and data scientists, and a very sharp sales team.

We’re looking for recent graduates who are passionate about water engineering, problem-solving and next-generation tools and about becoming part of a product that reaches real people globally, and is on its way to reaching many more.

We value curiosity, initiative and thoughtful action - people who thrive on learning, take ownership of their work and love exploring our own technology to push boundaries together as a team.

Overview of position

As a member of our engineering and support team, you will be tasked with supporting the software’s implementation, whilst exercising and developing engineering knowledge and, together with our customers, uncovering timely insights. You will also help track usage, enabling customers to extract the most from Baseform for their specific requirements. The engineering and support team members are at the leading edge of the software’s usage and constantly interact with the Data Science team and the Product Development team.

Responsibilities and duties

Your day-to-day job will look like this:

• Interact with client teams and assist in managing their Baseform implementations, on both data and engineering methodologies.
• Monitor software application at a range of clients from an engineering and applicational standpoint.
• Look for ways to improve our product and its usage
• Assist with the continuous development of our documentation resources.
• Partner with the sales team, providing technical expertise to strengthen their approach to prospective clients.

In addition to these daily responsibilities, you can expect to:

• Develop engineering and data methods, contributing to our intense and continuous R&D drive to stay at the forefront of water system knowledge and applications.
• Work with the data science and product development teams
• Report and discuss progress internally

Criteria

Here’s what we need, in order to consider you for this position:

• A degree in Civil/Hydraulics/Water Resources/Environmental engineering or similar (enquire with us if unsure your degree is relevant)
• Cover letter with your motivation to join Baseform, including what would you like to have achieved for yourself in 3 years’ time.
• Native or very good fluency in English

Work place

Baseform has a familiar and relaxed environment with a growing yet still small team where everyone is comfortable and friendly with everyone else. We use flexible working hours, and we want everyone to have a life outside work. We are committed to establishing a sustainable long-term relationship with each one of our team member.

Baseform is headquartered in Lisbon; our team is also located in Valencia and Barcelona (Spain), Bogotá (Colombia), San Francisco (CA, USA) and Austin (TX, USA).

Position Type: Full-Time Employment (on-site)

Baseform® is a registered trademark of BF Software, Lda.