Technical Support for Electronic Provider – French Speaker – Lisbon

Blu Selection; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading customer experience provider in Lisbon is hiring a Technical Support for Electronic Provider. Responsibilities include solving technical issues, providing customer support, and ensuring logistics flow. Candidates should be fluent in French and have a strong focus on customer service. Enjoy benefits like private health insurance, free Portuguese lessons, and a relocation package if applicable.

Serviços

Private health insurance

Free Portuguese lessons

Relocation package

Paid training

Qualificações

• EU citizenship or valid work permit/residency card is mandatory.
• Motivation, reliability and commitment to your work.
• A drive for excellence and professionalism.

Responsabilidades

• Solving technical issues and providing advice on products.
• Following up on logistics and ensuring smooth processes.
• Performing quality checks to guarantee service excellence.

Conhecimentos

Fluency in French

Good command of English

Strong focus on customer service

Excellent communication skills

Team spirit

Descrição da oferta de emprego

This company is dedicated to making our lives easier by ensuring better healthcare. Are you ready to join a brand that strives every day to revolutionize the world? Whether you are tech-savvy or not, there are multiple opportunities to match your skills and interests.

Your responsibilities and impact as Technical Support for Electronic Provider will be:

• Solving technical issues and providing advice on products

• Following up on logistics and ensuring smooth processes

• Performing quality checks to guarantee service excellence

• Providing sales support when required

• Ensuring a high level of customer satisfaction through professional support

Whatever your profile or experience, you will have the chance to make a difference.

Skills, qualifications and interests you need to succeed in this role:

• EU citizenship or valid work permit/residency card is mandatory

• Fluency in French and good command of English

• Motivation, reliability and commitment to your work

• Strong focus on customer service and quality

• A drive for excellence and professionalism

• Excellent communication and listening skills

• Team spirit and willingness to work with colleagues from different nationalities

What’s in it for you?

• Contract type: One-year contract, renewable every year

• Working hours: Full-time, 40 hours/week, 5 days/week on rotating shifts (Mon-Sat, 7 AM – 7 PM)

• Salary conditions:

  • With free accommodation in a shared flat (all bills included): 990€ gross/month

  • Without accommodation: 1100€ gross/month

• Training: Paid training (2 weeks), compensated at 50% of hourly wages (lower taxes)

Relocation package for international candidates:

• Reimbursement of initial flight expenses after 9 months

• Airport pick-up upon arrival

• Yearly two-way flight ticket back to your home country (within the EU)

• Support with paperwork, opening a bank account, etc.

Extra perks:

• Private health insurance included from the first day of contract

• Free Portuguese lessons, cooking classes, sports activities and social events organised by the company

• Real career opportunities in various career paths

Your future company
Founded by two French entrepreneurs in 2000, this international Customer Experience Specialist now counts more than 50,000 employees worldwide. In their Lisbon hub, they provide customer service solutions for some of the world’s most innovative and progressive brands. Join their diverse international team and grow your career in a multicultural environment.