Technical Support

Horus Software Company; Vila Verde; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A global technology firm located in Braga is seeking a motivated Technical Support Specialist. You will support clients across international markets, manage support tickets, and contribute to process improvement. The ideal candidate is fluent in English and Spanish, with strong customer support skills. This role offers career progression and flexible working hours in a dynamic environment.

Serviços

Career progression in a fast-growing global company

Opportunity to work on international projects

Continuous training

Flexible working hours

Dynamic and collaborative environment

Qualificações

• Experience in ticket creation and management.
• Strong customer support and problem-solving skills.
• Excellent time management and organizational abilities.

Responsabilidades

• Support clients across different international markets.
• Create, track, and resolve support tickets.
• Collaborate with internal teams to ensure the best customer experience.
• Contribute to the continuous improvement of processes.

Conhecimentos

Fluency in English

Fluency in Spanish

Customer support skills

Problem-solving skills

Time management

Organizational abilities

Team player

Communication skills

Descrição da oferta de emprego

Horus Software is expanding in the global market, and we’re looking for a motivated, communicative, and customer-focused Technical Support Specialist to join our team.

What we’re looking for:

• Fluency in English and Spanish (spoken and written);
• Experience in ticket creation and management;
• Strong customer support and problem-solving skills;
• Excellent time management and organizational abilities;
• Team player with great communication skills.

What you’ll do:

• Support clients across different international markets;
• Create, track, and resolve support tickets;
• Collaborate with internal teams to ensure the best customer experience;
• Contribute to the continuous improvement of processes.

What we offer:

• Career progression in a fast-growing global company;
• Opportunity to work on projects with an international impact;
• Continuous training in Horus Software products and technologies;
• Flexible working hours for better work-life balance;
• A dynamic, innovative, and collaborative work environment.

We are an equal opportunities employer and welcome applications from all qualified candidates.

How to Apply

Send your application to [e-mail] or apply directly on LinkedIn.

Job Details

Experience Level: Assistant

Technical Support with Polish, French & Spanish