Technical Service Specialist

Axalta; Algueirão-Mem Martins; Presencial; EUR 35 000 - 50 000; Tempo integral

Resumo da oferta

Axalta is seeking a Field Technical Representative to join their team in Portugal. This role will provide vital technical support to Advanced Polymer Coatings (APC) customers, primarily based in the Greater Lisbon area, with occasional travel required.

The successful candidate will have substantial knowledge of paint technologies, excellent time management skills, and fluency in Portuguese, with proficiency in Spanish and/or English being highly desirable. Join Axalta to grow relationships with key accounts and support innovative solutions.

Qualificações

• Experience providing technical support to clients.
• Ability to manage colour matching and application processes.
• Strong communication and presentation skills.

Responsabilidades

• Provide onsite technical support to existing and new customers.
• Manage line trials to develop new business opportunities.
• Conduct plant and process auditing and produce reports.

Conhecimentos

Knowledge of both solvent and waterborne paint technology

Excellent time management and self-organization ability

Good communication skills

Good level of IT user skills

Fluent in Portuguese

Proficiency in Spanish or English

Descrição da oferta de emprego

Axalta is seeking a Field Technical Representative to join our team in Portugal. The primary purpose of this role is to provide technical support to our Advanced Polymer Coatings (APC) customers. The position is ideally based in the Greater Lisbon area, where most of our key customers are located. However, the role will require occasional travel (approximately 10-15%). This position reports to the Service Leader Iberia, who is based in Spain.

Main Responsibilities

• Provide onsite technical support to existing & new customers.
• Manage line trials to develop new business.
• Carry out local colour or application adjustment for urgent needs.
• Co-ordinate regional colour updates between colour departments.
• Work with Area Sales Managers to provide solution based selling opportunities.
• Conduct plant and process auditing and produce subsequent reports for guidance on areas of concern and improvement.
• Investigate and solve quality problems.
• Build relationships with key plastics accounts and trust in Axalta service level.
• Act as a member of EMEA technical team to grow own knowledge and competencies about Axalta plastic coating products and application processes.

Technical & Professional Knowledge

• Knowledge of both solvent and waterborne paint technology
• Knowledge of application, products and technologies
• Knowledge of matching/shading colour and effect differences
• Excellent time management and self-organization ability
• Good communication skills
• Good level of IT user skills; create presentations/analysis and present in front of internal/external audience
• Fluency in Portuguese; proficiency in Spanish and/or English is highly desirable

2 - Professionals (EEO-1 Job Categories-United States of America)