Technical Cyber Security Support (German Speaker)

Blu Selection; Lisboa; Híbrido; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading cybersecurity company is seeking a Technical Cyber Security Support representative to assist customers in troubleshooting and utilizing new products. The ideal candidate is a native German speaker with strong problem-solving skills and a focus on customer satisfaction. This role offers a competitive salary, a relocation package, and a multicultural working environment in vibrant Athens, Greece.

Serviços

Competitive salary

Performance-related bonus

Relocation package

Multicultural work environment

Training from recognized brands

Qualificações

• Ability to multitask with multiple tools.
• Strong customer focus and readiness to help.
• Reliable, adaptable, and a fast learner.

Responsabilidades

• Serve as the point of contact with customers for advice.
• Troubleshoot technical issues via different communication channels.
• Assist in pre-sales and after-sales inquiries.

Conhecimentos

Native German speaker

Advanced business English

PC skills

Problem-solving skills

Multitasking ability

Customer focus

Team player

Descrição da oferta de emprego

Do you have a technical affinity and at the same time a drive to help others in a solution-oriented way? Then apply now and work for a hybrid security company while living in one of the most vibrant cities in Europe.

Your responsibilities and impact as a Technical Cyber Security Support will be:

In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products

• Identify, reply and solve customer’s requests via phone, email and chat
• Troubleshoot technical issues
• Assist in pre-sales and after-sales inquiries
• Ensure a high level of service and customer satisfaction

Skills, experiences and interests you need to succeed in this role:

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

• You are a native German speaker with advanced business English
• You have PC skills and the ability to multitask with multiple tools
• You have a strong customer focus and always ready to help
• You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
• You are able to work in fast-paced environments
• You are a real team player and enjoy working in multicultural environments

What’s in it for you?

• Competitive Salary: 14 salaries per year + performance-related bonus
• after 6 months + 100€ gross monthly upon training completion
• Schedule: Monday to Friday 10:00 - 21:00
• A Quality Certified Management Company
• A Multicultural environment: 8.000+ passionate people from 76 countries working together
• A Company offering you not only a job, but a full experience abroad
• A recognized training delivered by the biggest brands

A complete relocation package including:

• Flight ticket to Athens
• Hotel accommodation for 2 weeks with breakfast
• Assistance in finding a flat + real estate agency fee paid by the Company
• Flight ticket to your home and back every year
• Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Start date: 12/06

Your Future Company:

Time for a new challenge abroad. This multinational leader in the cybersecurity sector is recruiting for German speaking candidates for their international team in Athens! With +8.000 passionate people from all over the world, this makes it an exceptional place to work. Professional training, company events, multicultural teams, the experience of Athens- you will definitely find something for you here.

What should you expect from living in Athens?

• As the birthplace of Western civilization, a city full of history, philosophy and arts
• Aegean weather that will bless you with Vitamin D all year long
• Hospitality, warm greetings and friendliness comes from locals
• Beautiful nature full of different shades of greens and blues
• The delicious Greek cuisine, night-long tavern nights and Zorba dance