Technical Consultant, Portugal

OSF Global Services; Portugal; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A technology consulting firm in Portugal is seeking a technical architect with expertise in Salesforce Order Management Systems and experience in the retail industry. The role involves managing technical aspects of projects, guiding client teams, and crafting solutions to enhance business processes. Ideal candidates should have at least 3 years of experience, a bachelor's degree in Computer Science or Engineering, and strong communication skills. This position emphasizes effective client collaboration and innovative problem-solving.

Qualificações

• Minimum 3 years’ experience in technical consulting or lead architect role.
• Experience in system integrations within Supply Chain Systems.
• Demonstrated experience working with Order Management Systems.

Responsabilidades

• Manage technical escalations within the project lifecycle.
• Craft architecture vision and roadmap required for enterprise transformation.
• Advise customer on Supply Chain best practices.
• Conduct workshops with customer teams to gather requirements.

Conhecimentos

Salesforce Order Management System experience

Retail industry familiarity

Strong verbal and written skills

Presentation skills

Fluency in English

Formação académica

Bachelor's degree in Computer Science or Engineering

Descrição da oferta de emprego

Responsibilities

• Have domain knowledge in the retail/supply chain spheres
• Keep up to date with newest features to the OMS working with while ensuring that the features released are working as advertised
• Understand and analyze the clients' existing technology landscape
• Provide technical guidance to the project delivery team, product engineering team and the client
• Take ownership for technical escalations within the project, the role has overall ownership of all technical aspects through the lifecycle of the client relationship
• Craft the architecture vision and roadmap required for driving the clients' enterprise transformation
• Create detailed architecture including recommendations for integrations, API / micro-services enablement, cloud migration, etc.
• Mentor and provide guidance to project delivery and engineering resources in the team
• Create interface documents and mappings to ensure that the OMS is properly integrated
• Responsible for software development plans with a specific focus on quality and delivery efficiency
• Participate in design reviews with the client, project delivery team and the project engineering team
• Manage the development plan with respect to the skills, resources and the training required to ensure smooth delivery of the project deliveries
• Conduct workshops with Customer teams to gather requirements, define End to End solution and implementation architecture
• In the implementation phase, serving as a key member of the solution delivery team, facilitating requirements/design phase by collaborating with technical experts to develop solution and functional design documents to enable the development of final solutions
• Advise the customer on Supply Chain Best practices and align the customer process very closely to the OMS product with minimum customization

Requirements

• Analyze business requirements and determine potential solutions by testing them for technical and business compatibility
• Provide guidance and articulate improvements on the current business processes
• Provide multiple alternatives by presenting creative and different approaches in solving business needs
• Perform demonstrations of solutions to clients
• Participate in complete pre-sales and implementation processes by driving the project from design through deployment phases
• Developing projects feasibility reports and presenting solutions to the customers
• Offer support in prioritizing features, defining project scope and identifying risks

Skill Set

• Previous experience in working with Salesforce Order Management System is required, either platform or integrations
• Bachelor's degree (Computer Science or Engineering) preferred
• Minimum 3 years' experience in an technical consultant or lead architect role of Supply Chain System implementations or system integrations
• Demonstrated experience of working in retail industry, with exposure to Order Management Systems, order fulfillment and order management
• Strong plus any experience with Salesforce platform – Service Cloud and/or Salesforce Commerce Cloud
• Strong verbal, written and presentation skills
• Fluency in English

Languages

• English

Education

• null