Technical Business Analyst
Accenture PLC
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Benefits offered by this job
Job summary
Accenture Digital Core is seeking a Technical Business Analyst to translate business needs into clear functional and technical requirements for mobile and digital solutions. You will define user stories, acceptance criteria, screen specifications and API contracts, working with developers, QA and stakeholders in an international Agile environment.
You will collaborate with Solution Designers across data exchanges, service interfaces and end-to-end journeys, ensuring alignment between business
Qualifications
- Experience as a Functional Analyst, Business Analyst or Technical Business Analyst.
- Experience translating business requirements into functional specifications, user stories and acceptance criteria.
- Experience working in an Agile delivery model.
- Experience collaborating with software development, design and QA teams.
- Experience supporting digital or mobile application delivery.
- Experience with production support, incident management or release activities is valued.
- Experience in regulated environments, particularly Financial Services, is considered an advantage.
- Experience defining API contracts, service integrations and interface specifications with software engineering teams.
Responsibilities
- Analyse business needs and translate them into clear user stories, acceptance criteria and functional specifications.
- Define screen behaviour, labels, UI logic and end-to-end application flows including happy and alternative paths.
- Review UX/UI designs ensuring alignment between business requirements, UX and technical implementation.
- Define and document API contracts, integration requirements and service interfaces using OpenAPI/Swagger.
- Collaborate with Solution Designers and development teams to design integration flows and data exchanges.
- Facilitate backlog refinement sessions and clarify functional questions for the delivery teams.
- Support functional test validation and resolve delivery issues with QA and stakeholders.
- Analyse production incidents and perform root-cause analysis for appropriate solutions.
Skills
Tools
Job description
At Accenture Digital Core, we help clients continuously innovate at speed and at scale, combining deep industry expertise with cutting-edge technology to deliver meaningful transformation. You will bring innovation, intelligence and experience together to shape robust, secure and scalable digital solutions. This is a Technical Business Analyst role focused on translating business needs into clear functional and technical requirements for mobile and digital solutions. You will define user stories, acceptance criteria, screen specifications, API contracts and end-to-end application flows, ensuring alignment between business objectives and technical implementation. Working closely with developers, Solution Designers, QA teams and business stakeholders, you will play a key role in the definition of integrations, service interfaces and digital customer journeys within an international Agile environment.
- Analyse business needs and translate them into clear user stories, acceptance criteria and functional specifications.
- Define screen behaviour, labels, UI logic, navigation actions and end-to-end application flows, including happy and alternative paths.
- Review and annotate UX/UI designs, ensuring alignment between business requirements, user experience and technical implementation.
- Define, analyse and document API contracts, integration requirements and service interfaces using OpenAPI/Swagger, ensuring clear, consistent and scalable communication between frontend and backend systems.
- Collaborate closely with Solution Designers and development teams to design integration flows, data exchanges and technical solutions that fulfil business and application requirements.
- Facilitate backlog refinement sessions, explain requirements to development teams and clarify functional questions throughout delivery.
- Collaborate with Solution Designers, developers, QA teams and business stakeholders, supporting functional test validation and the resolution of delivery issues.
- Analyse functional issues and production incidents, contributing to troubleshooting, root-cause analysis and the definition of appropriate solutions.
- Maintain structured functional documentation and support releases, platform improvements and continuous delivery activities.
- Experience as a Functional Analyst, Business Analyst or Technical Business Analyst;
- Experience translating business requirements into functional specifications, user stories and acceptance criteria;
- Experience working in an Agile delivery model;
- Experience collaborating with software development, design and QA teams;
- Experience supporting digital or mobile application delivery;
- Experience with production support, incident management or release activities is valued;
- Experience in regulated environments, particularly Financial Services, is considered an advantage.
- Experience defining API contracts, service integrations and interface specifications in collaboration with software engineering teams;
- User-story writing and definition of clear, testable acceptance criteria;
- Screen specifications, including labels, UI logic, validations and navigation actions;
- Definition of end-to-end user journeys, application flows and happy/unhappy paths;
- Ability to read, review and annotate UX/UI designs using Figma or similar tools;
- Ability to define, document and maintain API contracts and specifications using OpenAPI/Swagger;
- Strong understanding of REST APIs, HTTP protocols, payload structures, error handling and application integration patterns;
- Functional test validation and support for QA and testing teams;
- Understanding of authentication, authorization and role-based access concepts;
- Knowledge of end-to-end application flows, cross-team dependencies and multi-environment delivery;
- Experience with Jira, Azure DevOps, Targetprocess or equivalent delivery tools;
- Experience with Confluence, SharePoint and Microsoft Office;
- Familiarity with ServiceNow and observability tools such as Kibana is valued;
- Familiarity with AI tools and prompt engineering, including ChatGPT, Claude or Gemini.
- Ability to analyse and document service interactions, data mappings and integration flows between frontend applications, backend services and third-party systems;
- Ability to collaborate effectively with engineering teams on technical solution design while ensuring alignment with functional requirements;
- Professional English at C1 level, spoken and written, is mandatory;
- French and/or Dutch are considered an advantage;
- Strong analytical skills and the ability to translate complex requirements into clear functional documentation;
- Clear communication skills and the ability to collaborate with technical and non-technical stakeholders;
- Strong stakeholder-management skills and the ability to align business, functional and technical perspectives;
- Ability to work effectively across countries, cultures and distributed teams;
- Proactivity, autonomy and ownership, with a structured approach to problem-solving;
- Strong documentation discipline and a continuous improvement mindset;
- Ability to identify risks, dependencies and attention points, escalating them when necessary;
- Willingness to support planned release activities, including occasional activities outside regular business hours;
- Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.
- Health insurance;
- Life Insurance and Pension Plan Programs;
- Free medical services at the office (Physician, Nutritionist, Psychologist);
- Wellness programs;
- Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
- Employee Share Purchase Plan;
- Personalized training paths and access to Udemy and Pluralsight Platforms;
- Flex-ability program (financial and flexible support for people with disabilities);
- Special banking conditions;
- Hybrid working model.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Acreditamos que ninguém deve ser discriminado por suas diferenças. Todas as decisões de contratação devem ser tomadas sem distinção de idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, deficiência, condição de veterano militar, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, cidadania ou qualquer outra condição protegida pela legislação aplicável. Nossa rica diversidade nos torna mais inovadores, competitivos e criativos, o que nos ajuda a atender melhor nossos clientes e nossas comunidades.
Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture
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