(Swedish) Technical Customer Advisor - Search Engine Project

Eugenia Talent; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading company in the Search Engine industry is seeking a Technical Customer Advisor in Lisbon. The role involves providing top-notch customer service, technical support, and problem-solving in a dynamic environment. Attractive salary package, accommodation support, and continuous learning opportunities are part of the offer.

Serviços

Attractive salary package with performance bonuses

Permanent contract

Accommodation provided for a special fee

Relocation flight reimbursement

Initial training and continuous learning opportunities

Team building activities

Qualificações

• Native level of Swedish and intermediate level of English required.
• Experience in technical troubleshooting is a plus.
• Able to multi-task and proactive.

Responsabilidades

• Assist customers via phone, email, and chat.
• Provide technical assistance on the platform.
• Identify and propose best solutions for customers.

Conhecimentos

Excellent communication skills in Swedish

Problem solving

Time management

Technical troubleshooting

Descrição da oferta de emprego

(Swedish) Technical Customer Advisor - Search Engine Project

Job Openings (Swedish) Technical Customer Advisor - Search Engine Project

About the job (Swedish) Technical Customer Advisor - Search Engine Project

Type of position

Full-time position

Key languages

Native level of Swedish

Sector

Customer Service / Technical support

About our Client

Are you a passionate for Customer Service? Would you like to work the leader company in Search Engine Industry? This company provides its clients with services and systems while ensuring its top quality! If you speak native Swedish and you would like to work in Lisbon, reach out to us!

The Offer

• Assist customer by the telephone, emails and chat
• Offer technical assistance on the platform
• Apply the correct escalation process when necessary
• Be an active listener. Show yourself always available to understand and ask clear questions to help the customer.
• Identify, study and propose the best solution to help the customer
• Provide good customer service, making sure the customer is always happy once the interaction is finished.
• Gather all relevant information into the system and always make sure you deliver a high level of service.

Requirements

• Excellent communication skills in Swedish and intermediate level in English
• Experience in technical troubleshooting is a plus
• Genuine care giver with a problem solver mind.
• Able to multi-task, proactive and good with time management
• Comfortable with phone calls, email writing and social media

• Attractive salary package with performance bonuses
• Permanent contract
• Accommodation provided for a special fee
• Relocation flight reimbursement
• Initial training, and continuous learning opportunities
• Team building activities
• Great office space with plenty of restaurants and shops nearby & a coffee and chatting area.

The Process

1. Submit your application and don’t forget to send an updated CV
2. Get a call by our Recruitment Specialist
3. Start your interview process
4. Get selected
5. Start your journey!