Supervisor On Duty Needed - $58,656 - $62,400 A Year

Faro Services Inc; Faro; On-site; EUR 52,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision insurance (60‑

401(k) retirement plan after one year

SLA-based performance incentives

Career growth opportunities

Job summary

Faro Services Inc. is seeking an experienced Supervisor on Duty to oversee the third shift for air cargo operations, guiding cargo handling and warehouse activities.

You will lead staff, ensure safety, quality and SLA adherence, and maintain documentation and communications with partners and regulators. This role requires strong leadership, English fluency, and the ability to operate in a fast-paced aviation environment, including weekends and holidays as needed.

Qualifications

• Minimum 2–5 years in air cargo, aviation, logistics or warehouse operations.
• Strong leadership, decision-making and problem-solving abilities.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Office and computer applications.
• Ability to work independently and exercise sound judgment under pressure.
• Fluent reading, writing, speaking and understanding English.
• Open availability to work weekends and holidays as needed.

Responsibilities

• Supervise and coordinate all third-shift cargo handling and warehouse operations.
• Lead, coach, and support staff to ensure productivity, safety and service excellence.
• Ensure compliance with company policies, procedures and customer service standards.
• Monitor performance and implement process improvements when necessary.
• Maintain accurate cargo documentation and operational records.
• Coordinate cargo build-up and breakdown activities with proper handling procedures.
• Oversee aircraft load planning and ensure weight and balance compliance.
• Ensure adherence to security, customs and regulatory requirements.
• Respond effectively to operational challenges and make sound decisions in a fast-paced environment.
• Maintain communication with internal teams, airline partners, regulatory agencies and customers.

Skills

Leadership

Decision-making

Problem-solving

Communication

Microsoft Office

Independent work

English fluency

Availability for weekends

Job description

Job Title: Supervisor on Duty (Third Shift)
Department: Office/Warehouse Operations
Posting Date: June 12, 2026
Application Deadline: June 26, 2026

Position Summary

We are seeking an experienced and motivated Supervisor on Duty to oversee third-shift cargo operations and ensure the efficient handling of air cargo services. This role is responsible for leading operational activities, managing personnel, maintaining regulatory compliance, and ensuring service delivery meets established Service Level Agreements (SLAs) while upholding company policies, procedures, and brand standards.

Compensation

Annual Salary Range: $58,656 – $62,400
Compensation will be based on experience, qualifications, and overall fit for the position.

Benefits

• Medical, dental, vision, etc. insurance eligibility after successfully completing a 60-day probationary period.
• 401(k) retirement plan eligibility after one year of employment.
• Opportunities to earn additional compensation through SLA-based performance incentives.
• Career growth and advancement opportunities within a dynamic aviation and cargo operations environment.

Key Responsibilities

• Supervise and coordinate all third-shift cargo handling and warehouse operations.
• Lead, coach, and support operational staff to ensure productivity, safety, and service excellence.
• Ensure compliance with all company policies, procedures, and customer service standards.
• Monitor operational performance and implement process improvements when necessary.
• Maintain accurate cargo documentation and operational records.
• Coordinate cargo build-up and breakdown activities while ensuring proper handling procedures are followed.
• Oversee aircraft load planning activities and ensure compliance with weight and balance requirements.
• Ensure adherence to all applicable security, customs, and regulatory requirements.
• Respond effectively to operational challenges and make sound decisions in a fast-paced environment.
• Maintain strong communication with internal teams, airline partners, regulatory agencies, and customers.

Required Qualifications

• Minimum of2–5 years of experiencein air cargo, aviation, logistics, or warehouse operations.
• Strong leadership, decision-making, and problem-solving abilities.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and exercise sound judgment under pressure.
• Must be fluent in reading, writing, speaking, and understanding English.
• Open availability and willingness to work weekends (Friday, Saturday, and Sunday), holidays, and scheduled days off as operational needs require.
• Ability to work in various weather conditions and warehouse environments.

Industry Knowledge & Regulatory Requirements

• Aircraft weight and balance principles and load planning procedures.
• International cargo handling operations, including cargo build-up and breakdown.
• Customs documentation and international shipping requirements.
• Regulatory and security mandates issued by:
• Transportation Security Administration (TSA)
• Federal Aviation Administration (FAA)
• Local Airport Authorities
• U. S. Customs and Border Protection (CBP)

Core Competencies

• Customer Focus
• Quality and Safety Awareness
• Leadership and Team Development
• Reliability and Accountability
• Continuous Improvement Mindset
• Strong Organizational Skills
• Effective Communication
• Operational Excellence

For questions regarding this position, please contact:Elvira Abdic, Phone: [phone]

Supervisor On Duty Needed - $58,656 - $62,400 A Year Faro, Portuguese Republic, PT