Strategic Key Accounts Lead

Devoteam Portugal; Lisboa; Presencial; EUR 35 000 - 52 000; Tempo integral

Resumo da oferta

Devoteam Portugal seeks a proactive Key Account Manager to strategically grow key client relationships across IT services and consulting. You will own account plans, identify opportunities, and coordinate with delivery teams to ensure client success.

The ideal candidate has five years in sales or account management, a background in business or engineering, excellent negotiation and communication skills, and thrives in a fast-moving tech environment.

Qualificações

• Bachelor's degree in business, engineering, marketing, sales, or a related field.
• 5 years minimum experience in sales, account management, or related field.
• Strong problem-solving skills to address client issues and challenges effectively.
• Strategic thinking and the ability to develop and execute account plans to achieve objectives.
• Experience in the IT sector can be a significant advantage.
• Proficiency in sales techniques, including negotiation, closing deals, and upselling or cross-selling products/services.
• Exceptional relationship-building and interpersonal skills to establish and maintain strong client relationships.

Responsabilidades

• Build and nurture strong client relationships; act as primary contact and ensure long-term satisfaction.
• Develop deep understanding of client needs, goals, and challenges; propose tailored solutions.
• Identify and develop new business opportunities with existing clients; expand service portfolio.
• Collaborate with internal teams (sales, marketing, delivery) to develop compelling proposals and ensure delivery of effective solutions.
• Manage a portfolio of key clients; oversee project progress, deadlines and budgets; maximise value.
• Monitor account performance, analyse metrics, and implement measures to improve profitability.
• Negotiate contracts and commercial agreements with clients.
• Stay abreast of market trends and client needs.
• Represent the company at industry events and conferences.
• Contribute to the development of sales and marketing strategies.

Conhecimentos

Client relationship management

Negotiation

Strategic thinking

Sales skills

Formação académica

Bachelor's degree in business, engineering, marketing, sales, or a related field

Descrição da oferta de emprego

Devoteam Portugal seeks a proactive Key Account Manager to strategically grow key client relationships across IT services and consulting. You will own account plans, identify opportunities, and coordinate with delivery teams to ensure client success.

The ideal candidate has five years in sales or account management, a background in business or engineering, excellent negotiation and communication skills, and thrives in a fast-moving tech environment.