STORE OPERATOR

Sonae; Ourém; Hybrid; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

Employee discounts

Life insurance

Training programs

Job summary

Continente Modelo in Ourém, part of Sonae, is hiring a Store Operator to welcome customers, handle checkouts, stock shelves, and support the fresh foods area with pride and care.

This on-site role features rotating shifts and weekend availability in a collaborative team setting. We value customer service, dependability, and teamwork, with growth opportunities across the Sonae group.

Join us to contribute every day to a positive shopping experience and be part of a trusted, people-centered company.

Qualifications

• Strong focus on customer service and positive interactions.
• Ability to adapt to rotating shifts and weekends.
• Proactive team player with reliability and good communication.

Responsibilities

• Handle checkouts and interact with customers to ensure a positive experience.
• Stock and organize shelves to maintain appealing displays.
• Support the Fresh Foods area with care and efficiency.

Skills

Customer service

Shifts flexibility

Teamwork

Job description

We are a company for everyone and by everyone. With a solid and inclusive foundation, MC keeps its focus on people to make life simpler for customers, employees, and community members. We create value through everyone's contribution, innovate at every step, and lead in a close-knit way, paying attention to the qualities and needs of each individual. We have different stories and different ideas, but we share the desire to grow and reach the best version of ourselves. Everything we are, we achieve together. And there’s nothing more inspiring than that.

We are looking for a STORE OPERATOR to join our Continente Modelo team in OURÉM, and we believe we’ll be #betterwithyou.

Continente Modelo is a large supermarket chain. We have more than 130 stores across the country, and we pride ourselves on innovation, dynamism, and customer focus.

Do you enjoy working with the public and have a passion for food retail? We are looking for people like you to join our team! We offer you the opportunity to collaborate in various areas of our store, including:

• Checkouts: You will be the person with whom our customers interact at the end of their shopping. Your role is crucial in providing a positive experience. Here, empathy is key. You should actively listen to customers’ needs, answer questions, and resolve issues efficiently and courteously. Your smile will make all the difference!
• Stocking: Organizing and properly stocking products is essential for the success of our store. In this role, you will be responsible for ensuring that the shelves are always full and well-organized. Attention to detail is crucial, as well as the ability to work quickly and accurately.
• Fresh Foods: The fresh food areas — which include butcher, deli, bakery, fruits and vegetables, fishmonger, and café — are the heart of our store. Here, you will have the opportunity to work with high-quality products and serve customers with passion. Whether you're preparing the best cuts of meat, selecting the freshest fruits, or serving a delicious coffee!

Bring with you...

• Passion for customer service – Your focus should always be on the customer. Value each interaction and do your best to ensure their satisfaction.
• Flexibility with rotating shifts and weekend availability – The ability to adapt to rotating schedules and work weekends is essential to meet the needs of our store and our customers.
• Team spirit and commitment – We value a collaborative work environment where every team member contributes to collective success. It is essential that you are willing to help and work together with your colleagues.

What you will find...

• Collaborative work environment – We prioritize a space where everyone can share ideas and collaborate. Here, everyone has a voice and is encouraged to contribute.
• Dynamic and united team – You will work with colleagues who support each other, creating a friendly and collaborative environment that fosters personal and professional growth.

What we offer you...

• Meal allowance in cash or on a Dá Card (whichever option is most advantageous for you).
• Telecommunications plan with voice, data, and equipment for permanent employees.
• Internal Mobility Programs to promote talent.
• Health and Life Insurance (for permanent employees) with the possibility of extending health insurance to the family under advantageous conditions.
• Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program.
• School Prizes and Merit Scholarships for employees' children (regular and inclusive education), as well as Holiday Programs during school breaks.
• Birth Kit for the baby on the way.
• Flu Vaccine, including its application (voluntary participation).
• Somos Sonae Program – psychosocial, financial, and legal support for employees.
• Mental Health Promotion Programs and Nutrition Consultations.
• Discount Program and Partnerships with over 300 renowned brands.
• Extra Off Days.
• Competitive salary.

#BETTERTOGETHER #BETTERWITHYOU

MC Sonae's D&I Commitment:

We work to create a work environment based on the richness of profiles and focusing on uniqueness, ensuring that everyone feels respected, valued for their skills, and has confidence in the organization.