Store Manager (m/f/x)

Carhartt WIP (Work In Progress); Porto; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

A fashion retail company in Porto is seeking a Store Manager to drive sales and enhance customer satisfaction. The successful candidate will have proven experience in store management and strong leadership skills. Responsibilities include developing business strategies, training staff, and ensuring compliance with company policies. The ideal candidate is fluent in Portuguese and English and holds a degree in Business Administration.

Qualificações

• Proven successful experience in store management.
• Powerful leading skills and business orientation.
• Strong organizational skills.
• Enthusiastic about fashion.

Responsabilidades

• Develop business strategies to raise customer pool and optimize profitability.
• Meet sales goals by mentoring and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, and profits.
• Collaborate with HR, Finance, and other departments to achieve company goals.

Conhecimentos

Store management experience

Fluent in Portuguese

Fluent in English

Leadership skills

Customer management skills

Organizational skills

Communication skills

Interpersonal skills

Formação académica

BS degree in Business Administration

Descrição da oferta de emprego

Your Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

• Ensure high levels of customer satisfaction through excellent service

• Complete store administration and ensure compliance with policies and procedures

• Maintain outstanding store condition and visual merchandising standards

• Report on buying trends, customer needs, profits etc

• Propose innovative ideas to increase market share

• Conduct personnel performance appraisals to assess training needs and build career paths

• Deal with all issues that arise from staff or customers (complaints, grievances etc)

• Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achieved

• Payroll management and control

• Representing the company

Your Profile

• Proven successful experience in store management

• Fluent in Portuguese and English

• Powerful leading skills and business orientation

• People and customer management skills

• Strong organizational skills

• Good communication and interpersonal skills

• BS degree in Business Administration or relevant field preferable

• Enthusiastic about fashion