SRE & Cloud Infra Engineer – 24/7 Production Support

Decskill; Lisboa; Presencial; EUR 65 000 - 90 000; Tempo integral

Resumo da oferta

Decskill, a growing IT consulting firm, seeks an SRE & Cloud Support Infrastructure Administrator to join our Lisbon team. You will provide 24/7 production support, manage incidents, monitor systems, and collaborate with Development, Infrastructure, Cloud and Support teams.

We expect 5+ years in IT operations or software engineering, 2+ years cloud experience, strong Linux/CLI, and hands-on with Ansible, Terraform, Docker and Kubernetes. On-call rotations and DR activities are part of the role.

Qualificações

• 5+ years of experience in IT Operations, Application Support or Software Engineering.
• 2+ years of Cloud experience.
• 2+ years of experience with Ansible and Docker.
• Good knowledge of Linux and CLI.
• Experience with Shell/Bash and Python.
• Knowledge of CI/CD, particularly Jenkins, Travis or Concourse.
• Experience with Ansible and Terraform.
• Knowledge of Docker and Kubernetes.
• Experience with AWS, Azure and/or IBM Cloud.
• Knowledge of ITIL and Incident Management.
• Experience in critical production environments, preferably Banking.
• Strong troubleshooting and problem-solving skills.

Responsabilidades

• Provide 24/7 support for production applications.
• Manage incidents, service requests and production issues.
• Monitor applications and infrastructure, ensuring defined service levels are met.
• Perform troubleshooting and resolve technical issues.
• Provide L1/L2 support and escape critical issues when required.
• Participate in on-call rotations, shifts, weekends and public holidays.
• Support Disaster Recovery (DR) and Live Play activities.
• Create and maintain technical documentation and knowledge articles.
• Automate infrastructure and operational processes.
• Collaborate with Development, Infrastructure, Cloud and Support teams.

Conhecimentos

5+ years IT Operations / Software Eng

2+ years Cloud experience

Linux & CLI

Shell/Bash

Python

ITIL & Incident Management

Formação académica

Master's degree in Computer Science/Engineering

Ferramentas

Ansible

Terraform

Docker

Kubernetes

AWS

Azure

IBM Cloud

Jenkins

Travis CI

Concourse

Descrição da oferta de emprego

Decskill, a growing IT consulting firm, seeks an SRE & Cloud Support Infrastructure Administrator to join our Lisbon team. You will provide 24/7 production support, manage incidents, monitor systems, and collaborate with Development, Infrastructure, Cloud and Support teams.

We expect 5+ years in IT operations or software engineering, 2+ years cloud experience, strong Linux/CLI, and hands-on with Ansible, Terraform, Docker and Kubernetes. On-call rotations and DR activities are part of the role.