Spanish Retail Support Specialist - Lisbon (On-site)

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Performance-related bonus

Fixed weekday schedule with no weekend

International, multicultural team

Growth in customer service

Job summary

Cross Border Talents in Lisbon is looking for a Customer Support Specialist who speaks Spanish to assist retail customers, answer questions clearly and guide them to effective solutions. The on-site role runs Monday to Friday, 08:00-17:00 with a fixed weekday schedule and no weekend work.

You will join an international, multicultural team and have access to a performance-related bonus, competitive benefits, and growth in customer service.

Qualifications

• Fluent or native-level Spanish
• Strong communication and interpersonal skills
• A patient, helpful, solution-oriented attitude
• Currently living in Lisbon, Portugal
• Availability to work on-site, Monday to Friday

Responsibilities

• Support retail customers in Spanish and answer their questions clearly
• Resolve issues in a friendly, professional way
• Follow internal guidelines to keep the customer experience consistent

Skills

Spanish

Communication skills

Interpersonal skills

Patience

Job description

Cross Border Talents in Lisbon is looking for a Customer Support Specialist who speaks Spanish to assist retail customers, answer questions clearly and guide them to effective solutions. The on-site role runs Monday to Friday, 08:00-17:00 with a fixed weekday schedule and no weekend work.

You will join an international, multicultural team and have access to a performance-related bonus, competitive benefits, and growth in customer service.