Spanish-Speaking (C1+) Airline Customer Service Representative

Cross Border Talents; Lisboa; Presencial; EUR 22 000 - 27 000; Tempo integral

Resumo da oferta

A leading customer support company in Lisbon is seeking candidates to provide customer support for a prominent airline. The ideal candidate will have fluency in Spanish and English, with a minimum of 6 months in a contact center. This role offers a multicultural environment and the flexibility of a rotational schedule. Interested applicants should apply with their CV in English.

Qualificações

• Minimum 6 months of experience in a contact center (mandatory).
• Flexibility to work on a rotational schedule (Monday to Sunday).
• Valid documentation allowing employment in Portugal.

Responsabilidades

• Deliver high-quality customer support for airline-related inquiries.
• Handle incoming calls, emails, and chat requests in Spanish and English.
• Provide accurate information, resolve issues, and ensure customer satisfaction.

Conhecimentos

Fluency in Spanish (C1)

Fluency in English (B2)

Customer service skills

Communication skills

Formação académica

High school diploma

Descrição da oferta de emprego

Overview

Join a dynamic international team in Lisbon and help provide outstandingcustomer support for a leading airline company. This is an excellentopportunity to grow your career in customer service while working in amulticultural environment.

Location: Lisbon, Portugal

Languages Required: Spanish (C1) + English (B2)

Starting Date: 25th September or October 22025

Work Model: On-site in Lisbon

Responsibilities

• Deliver high-quality customer support for airline-related inquiries.
• Handle incoming calls, emails, and chat requests in Spanish and English.
• Provide accurate information, resolve issues, and ensure customer satisfaction.
• Maintain professional communication while adhering to company policies.

Requirements

• Minimum 6 months of experience in a contact center (mandatory).
• Fluency in Spanish (C1) and English (B2), both spoken and written
• Flexibility to work on a rotational schedule (Monday to Sunday, 08:00-21:00, 2 rotating days off).
• Valid documentation allowing employment in Portugal
• High school diploma

Documents Accepted

• EU ID
• Residence card
• Manifestação de Interesse
• Visas (under consultation)

Applications: by sending your updatedCV copy in English.