Spanish Customer Support Agent

Neo Horizon; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading customer support provider in Porto is seeking an outstanding Customer Support Assistant to deliver exceptional service. Responsibilities include communicating with customers via phone and email, resolving inquiries effectively, and collaborating with the team to enhance customer experience. The ideal candidate has fluency in Spanish and English and is tech-savvy. This full-time role offers a competitive salary and performance bonuses.

Serviços

Healthcare coverage including private medical services

Competitive base salary + performance bonuses

Diverse and welcoming team

Qualificações

• Tech-savvy mindset and confidence solving connectivity issues.
• Clear communicator with strong interpersonal and problem-solving skills.
• Eligibility to work in Portugal: EU citizenship or valid residence permit.

Responsabilidades

• Be the voice of the brand through phone and email.
• Resolve inquiries with clarity, empathy, and efficiency.
• Collaborate with leadership to drive constant improvement.

Conhecimentos

Fluency in Spanish

Fluency in English

Interpersonal skills

Problem-solving skills

Descrição da oferta de emprego

Our Porto-based team is looking for brilliant communicators who can deliver outstanding customer support across borders.

What You'll Do:

• Be the voice of the brand through phone and email
• Resolve inquiries with clarity, empathy, and efficiency
• Follow structured processes while owning each interaction
• Build customer confidence through warm, professional communication
• Help us exceed service goals and meet compliance standards
• Share ideas that elevate our customer experience
• Collaborate with leadership to drive constant improvement

What's in It for You:

• On-site full-time position in the heart of Porto
• Healthcare coverage including private medical services
• A competitive base salary + performance bonuses
• A diverse and welcoming team making a real difference

What You Bring:

• Fluency in Spanish and English
• Tech-savvy mindset and confidence solving connectivity issues
• Clear communicator with strong interpersonal and problem-solving skills
• Eligibility to work in Portugal: EU citizenship, valid residence permit, or a Manifest of Interest

Step into a role where your voice truly matters - apply now and join a team that's redefining customer care, one call at a time

Job Details

• Level of experience: Assistente

ADMINISTRATIVO(A) APOIO AO CLIENTE - MAIA