Site Reliability Engineer

AgileEngine, LLC.; Portugal; Remote; EUR 60,000 - 90,000; Full time

Job summary

AgileEngine, LLC. seeks a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private clouds, including automation, tooling, and incident management.

You will operate and maintain the Kubernetes platform, build runbooks, onboard new clients, and drive capacity planning. 4+ years Kubernetes production experience, strong Linux/CLI, and AWS/Azure experience are required.

Qualifications

• 4+ years of hands-on Kubernetes production experience (including service mesh).
• Strong Linux and command line fundamentals with troubleshooting skills.
• Experience with a public cloud provider, preferably AWS or Azure.

Responsibilities

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.

Skills

Kubernetes production

Linux fundamentals

Command line

Troubleshooting

AWS/Azure

English (upper-intermediate)

Tools

Grafana

Prometheus

Loki

Tempo

Python

Java

CI/CD

Helm

Terraform

Job description

We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

The mandatory requirements are 4+ years of hands-on experience operating Kubernetes in production, strong Linux and command line skills, troubleshooting complex systems, experience with AWS or Azure, and an upper-intermediate English level.

What you will do

• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

Must haves

• 4+ years of hands-on experience operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferably Azure or AWS.

Nice to haves

• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus.
• Financial services background is not required.
• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well-being & support: access local well-being programs and people-focused support tailored to your location