Hi! We are DATAGroup and we are searching for the best talent! Our goal is to simplify ourclients' lives with innovative IT solutions. We operate at globalscale and we are expanding to Portugal!
If you arepassionate and have the desire to make the difference, we want to get to knowyou! Join us to be part of this incredible adventure!
Who are we lookingfor? YOU!
Responsibilities
- Creates forms, workflows and prototypes
- Develop, Designs, codes and tests technical solutions
- Identifies system deficiencies and recommends solutions
- Assists in enforcement of development deadlines and schedules
- Understands the necessity of and contributes to coding standards
- Develops internal and external meeting objectives and agendas
- Prioritizes multiple tasks effectively
- Promotes active listening with team members
- Contributes appropriately to conversations
- Follows through with commitments and fosters mutual trust with fellow employees
- Assumes additional responsibility without being asked
Skills and Qualifications
- Understanding of enterprise IT architecture
- Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog)
- Experience with HR Module, Service Portal, Agent workspace, Virtual agent, Dynamic Translation, NLU and SecOps
- Working knowledge of relational databases
- Preferred: Service now Admin Certification
- Preferred: ITIL v3 Foundation Certification
- Strong communication skills (both written and verbal)
- Demonstrated ability to influence and consult around key technical decisions during project delivery
- A minimum of 4 years of experience with Web Technologies (XML, HTML, JavaScript, AJAX, CSS, HTTP, etc.)
- Experience with Web applications, networks, protocols and email (SMTP, POP3)
- Experience with ServiceNow configuration(s) and formatting data for the CMDB
- Knowledge of LDAPs, VPN, SSL and related technologies
- Application UI Configuration
- Workflow Configuration
- Data Import and Management
- Development of required requested specific reporting
- Development of requirement integration components (SSO, LDAP, etc)
Location: Portugal. Full remote work.